Technology Services
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The Buzz
- 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
- Auteur(s): David Freemantle
- Narrateur(s): Bookbytes
- Durée: 10 min
- Version abrégée
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Au global
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Performance
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Histoire
Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.
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Prix courant: 1,43$ ou 1 crédit
Prix réduit: 1,43$ ou 1 crédit
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SIAM/MSI: An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
- Auteur(s): David Clifford
- Narrateur(s): Malk Williams
- Durée: 1 h et 9 min
- Version intégrale
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Au global
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Performance
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Histoire
Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
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SIAM/MSI: An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
- Narrateur(s): Malk Williams
- Durée: 1 h et 9 min
- Date de publication: 2018-12-06
- Langue: Anglais
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This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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How to Overcome Fear. Techniques for Special Services (Russian Edition)
- Auteur(s): Leonard Cameron
- Narrateur(s): Stanislav Ivanov
- Durée: 56 min
- Version intégrale
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Au global
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Performance
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Histoire
To be afraid is natural, but if a phobia prevents us from living, we have to deal with it, as with any obstacle on the path to a comfortable life. This audiobook shows the most common fears and methods of dealing with them, and how to fight them.
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How to Overcome Fear. Techniques for Special Services (Russian Edition)
- Narrateur(s): Stanislav Ivanov
- Durée: 56 min
- Date de publication: 2014-12-02
- Langue: Russe
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To be afraid is natural, but if a phobia prevents us from living, we have to deal with it, as with any obstacle on the path to a comfortable life....
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Prix courant: 7,00$ ou 1 crédit
Prix réduit: 7,00$ ou 1 crédit
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