True Professional

Over a half century, Malibu went from an untamed ranch in the middle of nowhere to a paradise seeded with movie stars. Behind its transformation is the love story of Frederick and May Rindge. He was a Harvard-trained confidant of presidents; she grew up on a hardscrabble Midwestern farm; yet their unlikely bond would shape history.

From New York's foremost bail bondsman with "over $30 million on the street" comes the story of a modern-day "fixer" who walks a fine line between hustler and humanitarian with clients ranging from the rich and famous to the mafia and gangs of New York. With from-the-gut prose, Ira Judelson sheds light on the highs and lows of the bondsman life. But Judelson is no process server.

After a full-throttle brain bleed at the age of 25, Ashok Rajamani, a first-generationIndian American, had to relearn everything: how to eat, how to walk and speak, even things as basic as his sexual orientation. With humor and insight, he describes the events of that day - his brain exploded just before his brother's wedding - as well as the long, difficult recovery period. In the process, he introduces listeners to his family - his principal support group, as well as a constant source of frustration and amazement.

An outsider within her Jersey Shore family, Chef Rossi finds a home for her punk sensibilities inside the kitchen. When their high-school-age, punk, runaway daughter is found hosting a Jersey Shore hotel party, Rossi's parents feel they have no other choice: They ship her off to live with a Hasidic rabbi in Crown Heights, Brooklyn. Within the confines of this restrictive culture, Rossi's big-city dreams take root.

When 16-year-old Jessica Wragg applied for a job at her local farm shop in Derbyshire, England, she never expected to land a position behind the butchery counter. Wragg was younger than many of her colleagues by decades, and she was one of the few women on staff, struggling to earn her keep among colleagues who were reluctant to share the tricks of their trade with a novice. Breaking down carcasses by day, and studying animal anatomy by night, Wragg was soon hooked and determined to establish herself in an industry that is steeped in tradition, and often resistant to change.

This is the true story of a young EMT and school teacher who found inner harmony on the Appalachian Trail.

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).

Lloyd Constantine began his career in legal services, representing impoverished clients in civil rights and constitutional cases. Decades later, he would make headlines for representing retailers and consumers against a cartel that undermined one of the fundamental tenets of commerce in America: competition. A man who thrives on competition himself, Constantine now gives us the insider's story on the biggest antitrust lawsuit in history - a case that pitted his small firm against financial-industry giants Visa and MasterCard, along with Clifford-Chance, the largest law firm in the world.

Steven Donziger, a self-styled social activist and Harvard educated lawyer, signed on to a budding class action lawsuit against multinational Texaco. The suit sought reparations for the Ecuadorian peasants and tribes people whose lives were affected by decades of oil production near their villages and fields. During twenty years of legal hostilities in federal courts in Manhattan and remote provincial tribunals in the Ecuadorian jungle, Donziger and Chevron's lawyers followed fierce no-holds-barred rules.

As William Faulkner said, “The past is not dead, it’s not even past.” This observation seems especially true in matters of family, when the fury between generations is often never resolved and instead secretly carried, a wound that cannot heal. For David Berg, this is truer than for most, and once you listen to the story of his family, you will understand why he held it privately for so long and why the betrayals between parent and child can be the most wrenching of all.

When Jill Stephenson received the call that her son, Ben Kopp, had been shot in the leg while serving in Operation Enduring Freedom, her fear was that he would lose his leg. But soon her fears would be realized in more devastating ways. Due to complications, Ben went into a coma, and eight days later he was pronounced brain-dead. Corporal Ben Kopp, an American hero who was credited with saving the lives of six of his fellow soldiers on the battlefield, was struck down defending his country; he died a ranger, a warrior, and a patriot. And his heroism would not stop at death.

In essence, this story is about how a certain person was searching his bookshelf for something to read and in the end found a book, which turned out to be the source, from which it is possible to obtain absolutely any kind of information about absolutely any person. Meaning, information to the smallest particulars and details about what his or her qualities of personality are, how he or she lives, what he or she really wants to achieve, what he or she hides, and much more.

It was a time when anything seemed possible–instant wealth, glittering fame, fabulous luxury–and for a run of magical weeks in the spring and summer of 1920, Charles Ponzi made it all come true. Promising to double investors’ money in three months, the dapper, charming Ponzi raised the “rob Peter to pay Paul” scam to an art form and raked in millions at his office in downtown Boston. Ponzi’s Scheme is the amazing true story of the irresistible scoundrel who launched the most successful scheme of financial alchemy in modern history–and uttered the first roar of the Roaring Twenties.

When Haskell was young, his devoted mother, Mary, instilled in her son the values of character, faith, and honor by setting an example and asking him to promise to live his life according to her lessons. He did, and those promises have served Haskell consistently from his Mississippi boyhood to his long career at the venerable William Morris Agency in Beverly Hills.

James Bond: author, ornithologist, marksman, and...identity-theft victim? When James Bond published his landmark book, Birds of the West Indies, he had no idea it would set in motion events that would link him to the most iconic spy in the Western world and turn his life upside down. Born into a wealthy family but cut off in his early 20s, James Bond took off to the West Indies in search of adventure.

Almost everyone has heard of the trolls: Dam doll, Good Luck troll, Norfin troll. The trolls were created by the famous artist Thomas Dam from Denmark. His cute little creatures are beloved by children and adults all over the world. The trolls mean a lot to a lot of people. Recently, the trolls have become even more famous through DreamWorks’ Trolls movies. But, few people know the true story behind the trolls. In recent years, a completely different and factually untrue version of the trolls' story has been created.

Even before he was shot dead on the stairway of the tony Grand Central Hotel in 1872, financier James “Jubilee Jim” Fisk, Jr., was a notorious New York City figure. From his audacious attempt to corner the gold market in 1869 to his battle for control of the geographically crucial Erie Railroad, Fisk was a flamboyant exemplar of a new financial era marked by volatile fortunes and unprecedented greed and corruption. But it was his scandalously open affair with a showgirl named Josie Mansfield that ultimately led to his demise.

Tiny Dancer is the amazing true story of Zubaida Hasan, a nine-year-old girl from the remote deserts of Afghanistan who, in the summer of 2001, accidentally fell into a kerosene fire while heating water for a bath. Though she was horribly mutilated, her father refused to give up and exhaustively sought help to save his child.

Gina has no intention of marrying again following a disastrous divorce. She wants to focus on raising her son and building a career, not falling in love. But then she meets a spirited airman named David Scheff and everything changes. It doesn’t take long for him to convince her that marrying her soul mate might be a good idea after all. A member of the Air Force, David eventually becomes the flight chief for Air Force One, giving Gina the opportunity to shake hands with presidents William Jefferson Clinton and George W. Bush. It’s a great adventure!

The World Wars of the 20th century caused massive upheavals all over the world. Often overlooked by history are the extraordinary true-life stories of the brave women from the US, UK, Canada, Australia, and New Zealand who enlisted in the Allied forces in their thousands to serve as nurses behind the front lines, at great danger to themselves.