Virtual Communication

Despite our increasing reliance on communication technology for our work, until now, there has been no guide for navigating it. Which brings us to Ping. In this accessible book for workers of all stripes—remote, hybrid, and those who work fully in person, yet use communication technologies as part of their jobs—Brodsky dives into the big questions we all have: Which communication modes are the best for which situations? How can we interact most productively and authentically? How do we build relationships at a distance? How can we increase workplace inclusion using these technologies?

Many teachers, instructors, and training managers had to shift training online in a big rush. Do you find it challenging to stay connected with your students and trainees when everyone is learning from home? Do you wish there were some silver bullet to improve communication virtually dramatically? You probably have heard of active listening skills, and you wonder how you can apply that in a virtual classroom.

From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates.