Winning Customers
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Customer Centricity
- Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)
- Auteur(s): Peter Fader
- Narrateur(s): Patrick Lawlor
- Durée: 3 h et 4 min
- Version intégrale
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Au global
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Performance
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Histoire
Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.
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Customer Centricity
- Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)
- Narrateur(s): Patrick Lawlor
- Durée: 3 h et 4 min
- Date de publication: 2024-07-09
- Langue: Anglais
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Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.
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Prix courant: 12,24$ ou 1 crédit
Prix réduit: 12,24$ ou 1 crédit
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The Selling Edge
- Winning Over Today's Business Customers
- Auteur(s): Michael Levokove, Celeste Levokove
- Narrateur(s): Noah Waterman
- Durée: 4 h et 48 min
- Version intégrale
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Au global
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Performance
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Histoire
The Selling Edge explores the changing business environment of today's marketplace and identifies the tools and techniques to make you more efficient, more responsive, and, as a result, more successful in this highly competitive sales environment.
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The Selling Edge
- Winning Over Today's Business Customers
- Narrateur(s): Noah Waterman
- Durée: 4 h et 48 min
- Date de publication: 2000-11-01
- Langue: Anglais
- The Selling Edge explores the changing business environment of today's marketplace and identifies the tools and techniques to make you more efficient, more responsive, and, as a result, more successful...
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Prix courant: 20,15$ ou 1 crédit
Prix réduit: 20,15$ ou 1 crédit
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The Service Culture Playbook
- Winning Business Strategies for Creating High-Performance Teams and Lifetime Customers
- Auteur(s): Giji Dennard
- Narrateur(s): Cheridah Best
- Durée: 3 h et 54 min
- Version intégrale
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Au global
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Performance
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Histoire
Organizational cultures are as broad and diverse as the people who build them. However, certain aspects of corporate culture are essential for any business offering a product or service for sale. A service culture is one of them. The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices and make course corrections as needed so you can play to win!
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The Service Culture Playbook
- Winning Business Strategies for Creating High-Performance Teams and Lifetime Customers
- Narrateur(s): Cheridah Best
- Durée: 3 h et 54 min
- Date de publication: 2022-08-25
- Langue: Anglais
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The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Make Winning a Habit
- 20 Best Practices of the World's Greatest Sales Forces
- Auteur(s): Rick Page
- Narrateur(s): Jeff Riggenbach
- Durée: 4 h et 32 min
- Version intégrale
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Au global
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Performance
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Histoire
A master of the complex sale and a best-selling author, Rick Page is also one of the most experienced sales consultants and trainers in the world. Make Winning a Habit defines the gap between what companies know to do and how they consistently perform. Page clearly identifies five “Ts” of transformation: talent, technique, teamwork, technology, and trust. These five elements, when fully developed and integrated into the sales and marketing organization, begin to create the habit of winning over customers in every industry.
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Make Winning a Habit
- 20 Best Practices of the World's Greatest Sales Forces
- Narrateur(s): Jeff Riggenbach
- Durée: 4 h et 32 min
- Date de publication: 2021-07-20
- Langue: Anglais
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A master of the complex sale and a best-selling author, Rick Page is also one of the most experienced sales consultants and trainers in the world. Make Winning a Habit defines the gap between what companies know to do and how they consistently perform....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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The Wallet Allocation Rule
- Winning the Battle for Share
- Auteur(s): Timothy Keiningham, Lerzan Aksoy, Luke Williams, Autres
- Narrateur(s): Christopher Kipiniak
- Durée: 5 h et 48 min
- Version intégrale
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Au global
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Performance
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Histoire
The Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this landmark book introduces a new and rigorously tested approach - the wallet allocation rule - that is proven to link to the most important measure of customer loyalty: share of wallet.
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The Wallet Allocation Rule
- Winning the Battle for Share
- Narrateur(s): Christopher Kipiniak
- Durée: 5 h et 48 min
- Date de publication: 2020-07-27
- Langue: Anglais
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The Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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