Work Behavior

Seeking Fairness at Work examines the unwritten rules at work—rules that, when broken, keep employees from doing their best work and companies from reaching their full potential.

Many think the future of work is about better technology. In Work Smart: Use Your Brain and Behavior to Master the Future of Work, Dr. Jennie Byrne will convince you that the future of work is about being a better human. You will learn a little science about how human brains and behavior work, and you will learn a lot about how the workplace can be better.

Human connection affects much more than the bottom line. Organizations thrive when employees feel valued, the environment is energized, and high productivity and innovation are the norm. This requires a new kind of leader who fosters a culture of connection within the organization. An update to the popular first edition, Michael Stallard’s Connection Culture (Second Edition) provides a fresh way of thinking about leadership and offers recommendations for how to tap into the power of human connection.

Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

Few organizations solve as many impossible problems as NASA's Jet Propulsion Laboratory, and nobody knows more about leading rocket scientists to unlikely breakthroughs than Adam Steltzner. As the phase lead and development manager for EDL (entry, descent, and landing) of the Curiosity rover to Mars, Steltzner spearheaded the creation of one of engineering's wackiest kluges - the sky crane, which allowed the heaviest rover in the history of space exploration to land on Mars unscathed.

Are your employees feeling exhausted, cynical, or just tuned-out? Do they frequently check their phones in meetings, and seem especially uninterested to hear about the next important organizational change? Ill too often or for too long? These are some of the classic warning signs of disengagement. In a perfect world, work should do so much for us. It should lend us purpose and a sense of meaning, offer us structure and stability. But invariably, something goes wrong - many employees have to pull themselves over the fence each day at a job that is burning them out.

Ever feel like you’re so busy and stressed that you forget to breathe? Bill Mitchell is here to help. A psychologist who specialises in rebalancing the lives of the overwhelmed, overstressed and overscheduled, in this book Bill brings you tried and tested, practical solutions that will help you protect your energy and prioritise what is most important. Find out how to prevent the drift towards burnout and poor mental health that so many of us suffer from in our busy modern lives. Your family - and your boss - will thank you.

A decade ago, Millennials came of age, and many workplaces were not prepared to integrate a new generation that thought and worked differently. As a result, some organizations lost out on the best in young talent or were paralyzed by generational infighting.

A leading sociologist reveals why racial inequality persists in the workplace despite today’s multi-billion-dollar diversity industry—and provides actional solutions for creating a truly equitable, multiracial future.

If you’ve ever hidden your real self to belong, Embrace the Power of You will resonate. Timm’s journey toward self-acceptance provides a wealth of insight into the reasons why people feel alienated and invisible in the workplace. Timm knows firsthand the fear and shame that comes from hiding your identity, and shows how to overcome those feelings one small step at a time. By offering practical tips and strategies based on research and personal experience, Timm proves an expert guide for those who want to bring their authentic selves to work and don’t know where to begin.

If you want to learn simple, street-smart strategies gain a competitive advantage, climb the corporate ladder, and get that pay raise without that MBA, then this is the audiobook you need.

Are you currently stuck in a job you don’t like? Do you have a passion, but you just don’t know how to connect the dots? Are you a person who feels unmotivated, or are you at a stage in your life where you feel like you have reached a plateau? The rapid revolution of the 21st century means that the world of employment is constantly changing and evolving. Keeping up with times is a must if you don’t want to be left behind. The world of work never surprises us with the opportunities and ventures that appear on a year-to-year basis.

SHINE is the inspirational guide to fulfilling your potential at work, read with character and charisma by the author himself. We all have good days and bad days at work.Some days you feel bullet proof. People listen to you, your meetings run like clockwork, and you keep having new ideas. Other days are like wading through quicksand. Wouldn't it be great if every day went your way? You can stand out, break the rules, and make things happen.You can be a bit more 'Elvis'. You can love every minute. The only limit is you: your energy, your beliefs, your perspective.

Do games hold the secret to better productivity? If you’ve ever found yourself engrossed in Angry Birds, Call of Duty, or a plain old crossword puzzle when you should have been doing something more productive, you know how easily games hold our attention. Hardcore gamers have spent the equivalent of 5.93 million years playing World of Warcraft while the world collectively devotes about 5 million hours per day to Angry Birds. A colossal waste of time? Perhaps. But what if and use it for more creative and valuable pursuits?

Unbias: Addressing Unconscious Bias at Work helps you understand concepts of workplace diversity, equity, and inclusion, shows you how to identify bias, and provides you with the tools for actively removing barriers and ensuring equity throughout your organization. Written by Stacey Gordon - CEO of Rework Work, a company on a mission to reduce bias in global talent acquisition and management - this real-world handbook offers step-by-step guidance on creating workplace cultures where employees feel they belong.

Culture Hacks is filled with simple, actionable ideas that over time, can transform the way that work gets done. From emails to book clubs and meetings to podcasts, take regular steps to build a fantastic work culture that everyone wants to be a part of.

An insightful and practical new guide to how sustainable people management works in today’s global economy, with guidance on how to transform the way your organization recruits, hires, upskills, and retains its people.

Today’s forward-thinking leaders know that the future of work is human; it’s about catalyzing people in pursuit of a meaningful mission. By leading organizations with soul, purpose, and love, conscious leaders can heal the crisis of suffering present in many organizations and revitalize the workforce through innovative practices and deep self-awareness. With The Evolved Executive, leaders and entrepreneurs can shatter the taboo of bringing love into business and, in so doing, awaken their soul and liberate the soul of their organization.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.