Work Behavior

Few organizations solve as many impossible problems as NASA's Jet Propulsion Laboratory, and nobody knows more about leading rocket scientists to unlikely breakthroughs than Adam Steltzner. As the phase lead and development manager for EDL (entry, descent, and landing) of the Curiosity rover to Mars, Steltzner spearheaded the creation of one of engineering's wackiest kluges - the sky crane, which allowed the heaviest rover in the history of space exploration to land on Mars unscathed.

Do you want to be more likable but don’t know how to? Do you want to say the right things at the right time but are not sure where to start? Do you want to know the link between emotional intelligence and top-level high-paying executive positions and how you can advance your career using that knowledge? Do you want to want to keep things feeling good in any social setting and grow those important personal relationships? If you have answered "Yes" to any of the above, then Emotional Intelligence and How to Achieve Mastery has just the right proven knowledge for you!

We've long been told our ability to succeed depends on our IQ, talent, education level, gender, job title, or when and where we were born. Great Work turns that conventional thinking on its head to reveal that innovation can come from anyone, anywhere.

Organizations have (finally) begun committing to and investing in diversity, equity, and inclusion (DEI), catalyzed by the social justice movements of 2020. Whether due to pressure from internal and external stakeholders, competition for top talent, or a moral imperative, businesses are increasingly acknowledging that DEI work needs to be done. Yet, as they dive into this work, many companies fail to achieve results. In fact, some don’t even know what results they are looking for in the first place.

Culture Hacks is filled with simple, actionable ideas that over time, can transform the way that work gets done. From emails to book clubs and meetings to podcasts, take regular steps to build a fantastic work culture that everyone wants to be a part of.

Imagine what you could do with the time you spend writing emails every day. Complexity is killing companies' ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time. Why Simple Wins helps leaders and their teams move beyond the feelings of frustration and futility that come with so much unproductive work in today's corporate world to create a corporate culture where valuable, essential, meaningful work is the norm.

In her two decades researching organizations, Michelle King has discovered that people who succeed possess a particularly unique skill: They know how workplaces work. More specifically, to get ahead, they do not rely on the often generic and outdated written formal rules. Instead, they have learned to gauge how they should behave and perform by becoming aware of informal (and unspoken) rules that exist just below the surface. In this one-of-a-kind guide, King offers her proprietary framework based on over ten years of research and hundreds of employees who reached leadership positions.

When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer experiences without running these experiments? They fly blind. That's what Harvard Business School professor Stefan Thomke shows in this rigorously researched and eye-opening book.

Work is an important part of living, whether you wait on customers, build a business or cook for your family. As such, we all have important stories to tell about our work. From this rich treasure chest of experiences, Canfield, Hansen, and company have gathered a special collection of inspiring tales that share the daily courage, compassion, and creativity that take place in workplaces everywhere.

While most of us would like to think we generally behave in a positive way, especially at work, everyone has the potential to slip into negative behaviors that can have a damaging impact on our colleagues, morale, and the organization we are part of. This useful guide by Anna Eliatamby looks at the different types of positive and negative work behaviors people fall into and why. Your own toxic work behaviors will help you recognize and acknowledge your own problematic behaviors in the workplace.

There's never been more discussion around diversity and inclusion in the workplace. From gender pay gaps to the #MeToo movement, it seems that every organization has finally recognized that change needs to happen. Despite this, true progress towards more inclusive workspaces has been excruciatingly slow and, in some cases, has grinded to a halt.

In The Gospel at Work, Sebastian Traeger and Greg Gilbert unpack the powerful ways in which the Gospel can transform how we do what we do, releasing us from the cultural pressures of both an all-consuming devotion and a punch-in, punch-out mentality - in order to find the freedom of a work ethic rooted in serving Christ. You'll find answers to some of the tough questions that Christians in the workplace often ask: What factors should matter most in choosing a job?

Ella Bell Smith and Stella Nkomo take an unflinching look at the differences between Black and White women's experiences at work. Based on groundbreaking research, the book compares and contrasts the experiences of 120 first-generation Black and White female managers in the American business area. In-depth histories bring to life the women's powerful and often difficult journeys from childhood to professional success, highlighting the roles that gender, race, and class played in their development.

The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. Don’t let broken relationships taint your work environment. Take the needed steps to make things right today.

Employees can be cynics and skeptics. Both have much in common. They’ve been disappointed, deceived, and at times, devastated. Most workplaces are loaded with the working wounded - men and women who have been let down by their leaders, managers, coworkers, or even the culture of their workplace. They live for Fridays. Could that be yours? Is your workplace one where employees can’t wait to clock out? Would you like to discover how you can create a workplace where the best and most talented people line up to get in? You can!

Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? How do we - you - develop the intuition, self-awareness, and interpersonal agility required to prosper? Here's what we've lost track of: organizations are run by people, and people run on emotions. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference.

Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.

Have you ever wanted to disagree with your boss in a meeting? Make a tough decision that you know will be unpopular? We all have opportunities to be courageous at work. But since courage requires risk - to our reputations, our social standing, and, in some cases, our jobs - we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. There's a better way to work and live - and Choosing Courage provides the moral imperative and research-based tactics to help you make better use of your courageous instincts at work.