Work Communication Skills

You enter a crowded room. For a moment every eye is on you. And a little voice inside you cries, "Help!" If this has ever happened to you, you're not alone! Walking into a room full of people you don't know can be very uncomfortable. It can also be one of your very best opportunities to meet and make new business contacts and friends. The Mingling Maven™ will show step by step, how to allay your fears and make the most of every moment.

There’s a reason Alison Green has been called “the Dear Abby of the work world”. Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does. You’ll learn what to say when coworkers push their work on you - then take credit for it; you accidentally trash-talk someone in an email then hit “reply all”; you’re being micromanaged - or not being managed at all; and much more....

Failed communications are crippling workplaces across the globe - sapping energy from staff and weakening entire organizations. In this "edutaining" organizational fable, you'll get realistic scenarios and solutions, showing how individuals and organizations should address issues that cost organizations millions or even billions of dollars in wasted effort every year. It's the perfect companion for your daily commute.

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries who offer an important fundamental message - everyone is important, and everyone deserves to be treated well. Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work.

Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? How do we - you - develop the intuition, self-awareness, and interpersonal agility required to prosper? Here's what we've lost track of: organizations are run by people, and people run on emotions. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference.

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Fierce Conversations is the master guidebook to transforming the conversations that are central to your success, offering a new way of relating to people - at work, at home, and in every area of your life.

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Whether you're climbing the ladder at your current company or seeking a new job, in today's fast-paced work environment, you must proactively and continuously position yourself for success. Your credibility, visibility, personality, and personal style all make up your brand. Career Distinction outlines the proven personal branding process and provides case studies of successful professionals that will help you not only survive, but thrive, in today's dynamic and ultracompetitive workplace.

Communication skills are the most important personal skills you can ever develop for your success in life. Life is a series of communications. Those who develop strong communication skills do well in school, secure jobs and promotions, and often ascend to the highest levels of leadership in corporations, governments, and civic life. People who fail to develop communication skills often have their careers stagnate or plateau in the mid-range. This book is written to make it simpler for you to comprehend what persuasion and negotiations are all about.

What if the best way to grow your network isn't by introducing yourself to strangers at cocktail parties, handing out business cards, or signing up for the latest online tool, but by developing a better understanding of the existing network that's already around you? We know that it's essential to reach out and build your network. But did you know that it's actually your weaker or former contacts who will be the most helpful to you? Or that many of our best efforts at meeting new people simply serve up the same old opportunities we already have?

Often, we treat games like work. We buy shelves of thick books. We plan detailed adventures. We memorize rules. In Play Unsafe, Graham Walmsley explores what happens when you throw the serious stuff away: when you stop working, stop planning and start playing. This book explains how to make role-playing less like work and more like play; stop killing other players' ideas and build on them instead; and put stories at the heart of your game.

What if you could enter any room—a business meeting, a social situation, a conference, an interview—with complete confidence, knowing just what to say and how to act, yet still be 100 percent yourself? Sound impossible? It's not. It's not even complicated. In How to Read a Room, communication expert Dr. Mike Bechtle shares his simple four-step process for accurately assessing any situation so that you can be comfortable, confident, and genuinely you.

Have you ever had that sinking feeling that your career’s going nowhere and that if you could only find half the confidence your colleagues seem to have, you could find the success and fulfillment you crave? This clear yet empathetic guide will show you the path towards increasing your confidence at work, arm yourself with the tools you need no matter what chaos is unraveling around you.

Learn how to use self-inquiry to transform your thinking and return to the effortless joy of simply being yourself. Step into your true integrity; end your stressful thoughts; and free yourself from your limiting beliefs. Through easy-to-follow explanations and step-by-step instructions, Ernest Holm Svendsen reveals his vast experience as a trainer and facilitator as he guides you to your own in-depth understanding of one of the most effective ways of working with your mind.

In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.

In the journey of life, the absence of boundaries is like a candle burning from both ends – you sacrifice your light for others time and time again, gradually becoming dimmer until your light is extinguished…ultimately losing yourself. But it doesn’t have to be this way… Imagine creating a bridge that upholds your self-worth without compromising connections. A bridge that ensures your space is respected, valued, and harmonious. This guide serves as an invitation for you to slow down, take ownership of your life, and find your freedom!