Work Conflict

Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day. You can confidently handle conflicts with the techniques presented in this new video, including how to: offer help on your terms when a co-worker asks too much, protect your reputation if someone asks you to lie, work with a customer who expects the impossible, and more. Suitable for all staff members.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

How often do you talk with your spouse with an open heart? Do you get annoyed with your relationship, subconsciously looking for something new? Do you feel jealous when someone else tries to get close to your partner? Or, maybe, you are just looking for help with improving communication? Most couples, at some stage in their marriage, have to deal with such issues. And it is a serious matter!

Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.

En este libro, miembros de diversas agrupaciones o instituciones en los países como Chile, Argentina y México principalmente, exponen el desarrollo de fórmulas nuevas para atender contextos, tipologías y formas concretas de patología en la vida de las parejas.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

How can millennials succeed at work? In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and how to get it. Millennials’ Guide to Work helps listeners identify what is important to them, how to clarify their values, and how to navigate complex workplaces. Clinical Psychologist Jennifer P. Wisdom believes we all need to work together to help the youngest members of the workforce be successful.

A practical guide to office politics, including step-by-step advice on how to navigate difficult situations, work out who is doing what and why, and keep cool under pressure. All workplaces are affected by the intrigues of office politics. Survive Office Politics is full of practical advice on how to cope with difficult situations and people and get on with your job.

There's no denying that our workplaces are more diverse than ever. Age, race, gender - there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. But how do we do this? If we all think, feel, and act so differently, how do we get anything done?

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

This is the story “behind” all of my stories, starting from when I was a kid growing up in Havelock, moving on through the 45 years I spent in the field of youth work. I may have a wild imagination, but this one is nonfiction, and filled with true stories of my life and times. For all youth workers out there - I hope this resonates with you, and not only inspires you to never give up on even the toughest, belligerent kids, but serves as a clarion call for you to stand at the wall and fill the gap, while others have given up and quit.

Our relationships enrich our lives. Strong bonds with family, friends, and colleagues make our lives full and vibrant, but they can also be a source of distress or even trauma. Few relationships are perfect, and we often find ourselves let down by even the people we count on most; learning to navigate the challenges is vital to protecting our health and wellbeing. In this book the author presents a model for forgiveness that addresses how we either repair relationships when someone has harmed us, or how we move forward when relationships are beyond repair.

Do you ever feel that people just don’t listen to what you have to say? It may not be them that is the issue, it could be your communication style! Effective communication begins with one important skill: active listening. Listening can be a difficult skill to master as there are many habits that prevent us from effectively listening and communicating with others. With concentrated effort, this highly coveted skill can be easily achieved and implemented for successful results.

Anna Schatz beschreibt in diesem Buch, was eine Kombination aus Ratgeber und autobiografischem Roman ist, offen und schonungslos, die Geschichte von Isabel. Dabei nimmt sie Isabels Perspektive ein, die sie als Coachin begleitet hat. Isabel erzählt, wie Sie sich als Frau an der Seite eines pornosüchtigen Ehemannes gefühlt hat. Sie nimmt dabei kein Blatt vor den Mund und schildert die vielen schattenhaften Facetten dieser Sucht, die ihre Ehe jahrelang auf die Zerreißprobe stellte.

La clave para resolver problemas persistentes y encontrar la felicidad genuina radica en encontrarse con tu yo oscuro. Aquí tienes cómo puedes entenderlo y aceptarlo para obtener una felicidad duradera... Esto es lo que te espera en este libro... una manera de abrazar y comprender tu yo oscuro, dándote la pieza faltante del rompecabezas en tu viaje hacia una vida rica en significado, paz y felicidad.

Would you like to be an ace communicator who can connect with just about anyone, from potential business associates to friends and strangers alike? How about being a brilliant negotiator, conflict resolver, and a person who can get anyone to say a “yes” all the time? This is a handbook for everyone who is looking to win the communication game in all walks of life.

In Will They Escape?, Daniel Huiet reveals the teamwork lessons he has decoded from behind the scenes of his escape room business. Covering observations ranging from the classic differences such as age and gender, all the way down to the small words people use that create a big impact. But it is not only how the teams functioned as a whole, but how the individual affected the group with their attitude: the superstars who went unnoticed, know-it-alls, an interesting first date, and even a ghost!