Work Culture Leadership

Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide.

Utilizing examples from Carol Sanford’s decades of work, learn the flaws in the feedback trap and build conditions for employees to flourish for long-term success.

HGTV cofounder Susan Packard launches the next chapter in emotional intelligence (EQ) and shows you how to increase your personal satisfaction and productivity - in work and life - via her three-step path toward EQ Fitness.

Employees can be cynics and skeptics. Both have much in common. They’ve been disappointed, deceived, and at times, devastated. Most workplaces are loaded with the working wounded - men and women who have been let down by their leaders, managers, coworkers, or even the culture of their workplace. They live for Fridays. Could that be yours? Is your workplace one where employees can’t wait to clock out? Would you like to discover how you can create a workplace where the best and most talented people line up to get in? You can!

The remote work revolution has been rapidly accelerated by the COVID-19 pandemic. How to Thrive in the Virtual Workplace shares insights from the remote employee, manager, and leader perspectives, offering a blueprint any person can use to make remote work successful, productive and fulfilling. Learn how to leverage the flexibility of remote work, be more productive while working at home, avoid burnout, lead a team of virtual employees, and build an organization that sets the gold standard for virtual work.

Human connection affects much more than the bottom line. Organizations thrive when employees feel valued, the environment is energized, and high productivity and innovation are the norm. This requires a new kind of leader who fosters a culture of connection within the organization. An update to the popular first edition, Michael Stallard’s Connection Culture (Second Edition) provides a fresh way of thinking about leadership and offers recommendations for how to tap into the power of human connection.

Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In the global turmoil of 2008, Andrew Moore took charge of a declining real estate business in a troubled market. Managing short-term behavior through the language of organisational values, he and his team developed a culture that not only steadied the business, but reversed its fortunes. This book explains how. Andrew Moore has done something remarkable - he's made culture real, tangible and actionable. This is a wonderfully honest and well-written testimony to the power of organisational culture.

With shifting worker expectations and market upheaval, leaders and organizations everywhere are trying to catch their breath. As a result, a division in workplace culture has emerged with some companies clinging to obsolete corporate practices and others feeling lost and overwhelmed. As the CEO of WorldatWork and a self-proclaimed “work nerd,” author Scott Cawood introduces The New Work Exchange, a philosophy which redefines a successful workplace.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

The idea of leadership failure and derailment has been brushed under the carpet for far too long, and only now are statistics appearing on the sheer numbers who fail. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior, including: recognizing and coping with overconfident, narcissistic, and psychopathic leaders; causes of leadership derailment and failure; corrupt corporate cultures; and the criminal personality.

Baby Boomers, Gen X, Millennials and Gen Z have different mindsets, expectations and communication styles, yet they have one thing in common: they all feel misunderstood. Being aware of each other’s needs, challenges, viewpoints, strengths—even fears, is key to unlocking the power of intergenerational collaboration in the workplace. Unlike most management books, this will use stories to reveal the origins of intergenerational conflicts, provide groundbreaking strategies to address them, and share first account best practices from leading global organizations.

In today’s age of Zoom calls and hybrid workplaces, how can leaders foster relationships that allow everyone to succeed? A trio of best friends and leadership consultants at SkyeTeam have the surprising answer: workplace success starts by being a friend. Meet the Ally Mindset, a model for proactive, thoughtful work relationships. As you heal adversarial relationships and strengthen weaker ties, you’ll find that when you have best friends at work—colleagues who have your back—you thrive.

Are you dealing with a colleague, employee or boss who wants to hurt you? This audiobook will allow you to discover this harasser's game and defeat him. Do not accept to be a victim anymore. Arm yourself with this guide; Your aggressor will flee you like the plague.

Research shows that 1 in 4 adults will have a mental health issue in their lifetime, and yet we're still ill-equipped at work to address this common experience. The HBR Guide to Better Mental Health at Work collects advice from a variety of experts on addressing an array of mental health issues in the workplace, from supporting someone in a panic attack to navigating sensitive conversations to creating systemic and structural supports for all employees. Whether you suffer from a chronic condition or you manage someone who does, you'll find practical advice.

The Monkey and the Fish decodes profound shifts and events taking place in the world today due to globalism, multiculturalism and technology, and introduces an original approach to ministry, church, and leadership known as The Third Culture. The book title refers to an Eastern parable that will challenge you to reexamine fundamental assumptions of the evangelical movement, including erroneous interpretations that have made the church increasingly irrelevant in North America and the global village.

Would you describe your workplace as "happy"? From the moment you begin each work day, you contribute to its culture. With your behavior, communications, and attitude, you can impact your overall happiness and that of your co-workers in the workplace. Taking a few simple and creative actions can all build up to happy workplace culture. How? This book offers 100 ways to choose from.

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

Workplaces are changing. Do you feel lost in dealing with this mindset shift? There is a global movement happening right now in how businesses operate and how your staff wants to work. The big question is are you, as a business leader, ready for this fundamental change? Are you unsure how to make this shift sustainable for the long term? Start today and make headway into creating an environment that will give you a competitive advantage over your competitors. Don’t be the one that is left behind!