Work Culture Leadership

Joe Ferreira specializes in spectacular turnarounds. However, none of Joe’s hard-won personal or professional successes prepared him for becoming the CEO of an organization the same week it was threatened with imminent dissolution by the United States government. Faced with a toxic legacy culture and the worst performance metrics in his industry, Joe drew upon his most momentous personal and professional life experiences. A management memoir, the story of Uncomfortable Inclusion will intrigue, infuriate, and inspire leaders who are eager to turn their organizations into world leaders.

Today, the topic of remote work is everywhere we look. We think, work, and plan remotely. Remote has clearly become a critical success factor in the business world. But still, producing outstanding results with remote work remains a challenge for most executives, managers, and team members. But it does not need to be that way. This book has the answers that will help you master remote work! Inside Surviving Remote Work, you’ll learn the tools, strategies, and tactics to survive and thrive in the remote age.

Discover how the nation’s largest senior living operator answered the call posed by the greatest public health crisis in 100 years with courage and resilience. CEO Cindy Baier shares a mesmerizing, behind-the-scenes look at how Brookdale Senior Living navigated the COVID-19 pandemic as she stood at the helm of a company with $3.5 billion of revenue in 2020. Woven together with her own personal accounts, Cindy highlights the broad symphony of voices and diverse cast of players who proved pivotal in helping save lives.

According to Michelle Gadsden-Williams, a global expert in diversity, workplace culture, and career building, intention is more than just setting goals. It's seamlessly executing and achieving them. In this groundbreaking guide, she shows women how to both show up authentically and, more importantly, do the work that gets results. Her research-based insights, real-world strategies, and self-empowering exercises provide all the tools you need. Driven by Intention is a book for impact seekers who want to make a real difference at work, in the world, and in their own lives.

Eine erfolgreiche und zugleich wertschätzende Arbeitskultur sollte sich an den Bedürfnissen des Hirns eines jeden Einzelnen orientieren. Doch wie lässt sich ein solches Umfeld schaffen in einer Zeit voller Herausforderungen, wie Corona, Digitalisierung, Homeoffice, Fachkräftemangel und Dauer-Burn-Out? In ihrem neuen Hörbuch widmet sich Friederike Fabritius den Themen der Stunde: Führung und Zusammenhalt im Homeoffice, flexible Arbeit, Bindung von Talenten, Schaffen optimaler Arbeitsvoraussetzungen und das große Potential von (neuro-)diversen Teams.

Would you describe your workplace as "happy"? From the moment you begin each work day, you contribute to its culture. With your behavior, communications, and attitude, you can impact your overall happiness and that of your co-workers in the workplace. Taking a few simple and creative actions can all build up to happy workplace culture. How? This book offers 100 ways to choose from.

Leading Clarity offers a bold proposal that changes the trajectory of your business and leadership. Today's business environment is more complex than at any time in history with greater ambiguity, chaos, and uncertainty. Too often, individuals and organizations become bogged down with competing priorities and the constant press of daily demands. This tangled mass of noise effectively handicaps every facet of business. This audiobook provides a proven, time-tested strategy that has brought dynamic results to hundreds of organizations of all scope and size.

The 3D Workplace is now used by organizations across the world in every sector. Packed with real-life examples and case-studies, this book will transform your work environment.

This timely and practical book is for any employee, manager, or leader who wants to understand mental health at a deeper level, and learn how to talk about it really well in the workplace.

HGTV cofounder Susan Packard launches the next chapter in emotional intelligence (EQ) and shows you how to increase your personal satisfaction and productivity - in work and life - via her three-step path toward EQ Fitness.

Today’s forward-thinking leaders know that the future of work is human; it’s about catalyzing people in pursuit of a meaningful mission. By leading organizations with soul, purpose, and love, conscious leaders can heal the crisis of suffering present in many organizations and revitalize the workforce through innovative practices and deep self-awareness. With The Evolved Executive, leaders and entrepreneurs can shatter the taboo of bringing love into business and, in so doing, awaken their soul and liberate the soul of their organization.

The future of work is already here, and what this future looks like must be a pressing concern for the current generation of leaders in both the private and public sectors. In the next 10 to 15 years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine. How can we survive and thrive in the face of such drastic change?

O que o CEO quer que você saiba descreve os fundamentos por trás do sucesso de qualquer negócio—seja uma grande empresa ou uma barraca de frutas na feira. Contando fascinantes histórias de companhias como Uber, Amazon, Apple, Toyota, Netflix, Walmart, GE e Starbucks, Ram Charan demonstra que os melhores CEOs têm em comum a capacidade de reduzir a complexidade do negócio e focar na sua essência. Consultor de alguns dos executivos mais bem-sucedidos do mundo, Charan ensina a importância de conhecer a fundo a empresa na qual você trabalh.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Nach fünf Jahren intensiver Erfahrung mit New Work wissen wir: Die meisten Ansätze, um New Work, "Teal Organisationen" oder Selbstorganisation einzuführen, greifen zu kurz und sind damit zum Scheitern verurteilt. Denn sie konzentrieren sich auf die äußere, sichtbare Dimension des Wandels. Aber jede äußere Veränderung von Strukturen und Prozessen muss notwendigerweise von einer inneren Transformation begleitet werden. Deshalb widmen wir dieses Buch insbesondere der "inneren Innovation" von Teams.

Workplaces are changing. Do you feel lost in dealing with this mindset shift? There is a global movement happening right now in how businesses operate and how your staff wants to work. The big question is are you, as a business leader, ready for this fundamental change? Are you unsure how to make this shift sustainable for the long term? Start today and make headway into creating an environment that will give you a competitive advantage over your competitors. Don’t be the one that is left behind!

Are your employees feeling exhausted, cynical, or just tuned-out? Do they frequently check their phones in meetings, and seem especially uninterested to hear about the next important organizational change? Ill too often or for too long? These are some of the classic warning signs of disengagement. In a perfect world, work should do so much for us. It should lend us purpose and a sense of meaning, offer us structure and stability. But invariably, something goes wrong - many employees have to pull themselves over the fence each day at a job that is burning them out.

In Nature of Work: The New Story of Work for a Living Age, Paul Miller, CEO and founder of Digital Workplace Group (DWG), and Shimrit Janes, DWG's director of knowledge, draw on patterns from forests and the natural world to illustrate a dynamic, vital, and more beautiful world of work that our hearts and minds know is possible.

Innovation is not born from fancy slogans, being artistic, or taking risks all the time. It's born out of people. People who dare to ask questions, try something different, are curious about the difference, and courageously face changes. Everyone is creative. But only a company that fully believes in that, fosters an inclusive, safe environment, and allows diverse voices to exist will be able to unlock his or her company's creative potential.

To achieve efficiency, productivity, and significant results, you need to make the best use of the resources available to you. Productivity expert Maura Thomas helps you nurture the crucial resource that is your work culture and build productive habits for yourself and your team, without letting work take over your life. Everyone Wants to Work Here empowers you to define what productivity means for your team and to create conditions that support your own productivity. Starting with yourself, Thomas's holistic advice will help you develop productive strategies for your whole team.