Work Relationships Communication

Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.

Più persone di quante tu possa immaginare passano la maggior parte del tempo a contatto con gli altri in una situazione lavorativa, e, a meno che non siano fortunate, non possono decidere con chi lavorare. Purtroppo, non tutti sanno come andare d’accordo con gli altri, e questo può causare svariate situazioni difficili, rendendo quasi impossibile arrivare sereni a fine giornata.

What do you do when you run out of words to say? Have you ever thought about speaking to your problem and not about it? This book explores basic strategies, words, and moments we take for granted when we could be speaking to our problems.

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

There are times when anger and pride create tremendous issues in communication and productivity. Our pride can keep us from asking for the help we need at the time we need it most. Anger can not only linger for years but can inflict stress on the people around you. We'll help you look at forgiveness in a whole new way, allowing you to move on with your life at work.

Many people are asked to coach others at work, but they're rarely given adequate training in how to do so. In order to coach someone with credibility and authenticity, there are three key concepts about yourself to consider. We are professional coaches with 20-plus years of experience with our thousands of clients. We'll share what the concepts are and how to implement them.

Doesn't it seem as though some people are just impossible to work with at times? If you've ever felt this way, you may be stuck in a cycle of mistrust. When trust breaks down, it's ugly. Rebuilding trust when it has broken down is aided by looking at the cycles of trust, but it also needs some other realizations and applications to make it really work. It's not quick or easy to rebuild broken bridges, but it can be done. We'll help you identify the ways to break out of this spin cycle and start to rebuild.

Crucial conversations usually come at inconvenient times. This makes it even more important to recognize that these conversations are in fact crucial moments, and to be prepared to respond promptly according to your personal objectives and goals. You should also prioritize your needs, so you can start to deal with the content of these conversations. Finally, you need to learn how to best perform and execute the tasks required.

The Animal Experience was inspired by the "Animal Cards" that were originally created for the Animal Insights book, which features a unique way to get insights about yourself and what you can gain from the qualities of that animal.

Here, you'll learn 55 people skills that need to become part of your communication arsenal starting now. Some, you may have been taught before. Some will be completely new to you. Some you may know about, but have forgotten to remember to use. Let this be your reminder. How soon can you start? How soon will you see results? How about the next time you communicate with a person!

Often, we treat games like work. We buy shelves of thick books. We plan detailed adventures. We memorize rules. In Play Unsafe, Graham Walmsley explores what happens when you throw the serious stuff away: when you stop working, stop planning and start playing. This book explains how to make role-playing less like work and more like play; stop killing other players' ideas and build on them instead; and put stories at the heart of your game.

Find out why you can't always do it all by yourself, no matter how good you are.

Negotiation is a skill people need to use every day. In this audiobook exclusive, learn the negotiation skills required to navigate difficult work situations. We are often unaware when we enter a negotiation; a conversation takes a turn, we're unprepared, and suddenly we've agreed take on a new role at work without additional compensation. In today's economy, we are more burdened than ever, and it is increasingly important to identify the red flags that signal a negotiation is about to commence.

Have you ever wondered what Instagram is? Why do people use Instagram? How Instagram can benefit you and how you can use this powerful app effectively? Whatever your reasons for wanting to learn how to use Instagram this book is for you!

Do you struggle to come up with topics to discuss about important people or people you just met? Small Talk for Success will teach you innovative ways to comfortable in social situations that could be the key to your success. While small talk is just that, small, people don’t realize that small talk could essentially be a first impression.

Discover the mindset of making yourself known.

This short essay is made to help you get your mindset correct when it comes to females - in as few words as possible. Keep this handy, and refer to it often.

Learn about discarding other people's lousy ideas and following your own mind.

How the efforts of each person in a group contributes to the whole.

Treating People Well: The Extraordinary Power of Civility at Work and in Life is a guide to civility, modern etiquette, and treating others with care and respect. Authored by White House social secretaries Lea Berman and Jeremy Bernard, this book gives civility insights alongside White House anecdotes. Don't miss out on this ZIP Reads summary of Treating People Well. Learn how simple etiquette can change your work and life.