Workplace Behavior
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Confidence
- How Winning and Losing Streaks Begin and End
- Auteur(s): Rosabeth Moss Kanter
- Narrateur(s): Rosabeth Moss Kanter
- Durée: 6 h et 9 min
- Version abrégée
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Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There’s a fundamental principle at work—the vital but previously unexamined factor called confidence—that permits unexpected people to achieve high levels of performance through routines that activate talent. Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories
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Confidence
- How Winning and Losing Streaks Begin and End
- Narrateur(s): Rosabeth Moss Kanter
- Durée: 6 h et 9 min
- Date de publication: 2004-08-25
- Langue: Anglais
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Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories....
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Prix courant: 15,09$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Why They Do It
- Inside the Mind of the White-Collar Criminal
- Auteur(s): Eugene Soltes
- Narrateur(s): Johnny Heller, Eugene Soltes
- Durée: 11 h et 54 min
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Rarely does a week go by without a well-known executive being indicted for engaging in a white-collar crime. Perplexed as to what drives successful, wealthy people to risk it all, Harvard Business School professor Eugene Soltes spent seven years in the company of the men behind the largest corporate crimes in history - from the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemers Bernie Madoff and Allen Stanford.
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Forks in the road
- Écrit par Roberta W le 2018-10-04
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Why They Do It
- Inside the Mind of the White-Collar Criminal
- Narrateur(s): Johnny Heller, Eugene Soltes
- Durée: 11 h et 54 min
- Date de publication: 2016-10-11
- Langue: Anglais
- Rarely does a week go by without a well-known executive being indicted for engaging in a white-collar crime. Perplexed as to what drives successful, wealthy people to risk it all....
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Prix courant: 33,40$ ou 1 crédit
Prix réduit: 33,40$ ou 1 crédit
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The Golden Passport
- Harvard Business School, the Limits of Capitalism, and the Moral Failure of the MBA Elite
- Auteur(s): Duff McDonald
- Narrateur(s): George Newbern
- Durée: 21 h et 36 min
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With The Firm, financial journalist Duff McDonald pulled back the curtain on consulting giant McKinsey & Company. In The Golden Passport, he reveals the inner workings of a singular nexus of power, ambition, and influence: Harvard Business School. Harvard University occupies a unique place in the public's imagination, but HBS has arguably eclipsed its parent in terms of its influence on modern society.
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The Golden Passport
- Harvard Business School, the Limits of Capitalism, and the Moral Failure of the MBA Elite
- Narrateur(s): George Newbern
- Durée: 21 h et 36 min
- Date de publication: 2017-04-25
- Langue: Anglais
- A riveting and timely intellectual history of one of our most important capitalist institutions....
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Prix courant: 47,77$ ou 1 crédit
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Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- Auteur(s): Catherine Garrod
- Narrateur(s): Catherine Garrod
- Durée: 5 h et 52 min
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Unless you’re consciously including people, you’re almost certainly unconsciously excluding people. Discover 99 decisions and 5 simple habits for creating more inclusive organisations, inside and out. Rather than top-down change initiatives involving huge teams, Catherine Garrod advocates for combining skill and will to guide people in their everyday thinking. Then developing reporting to create social accountability and track departmental progress.
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Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- Narrateur(s): Catherine Garrod
- Durée: 5 h et 52 min
- Date de publication: 2023-08-15
- Langue: Anglais
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Unless you’re consciously including people, you’re almost certainly unconsciously excluding people. Discover 99 decisions and 5 simple habits for creating more inclusive organisations, inside and out.
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Prix courant: 25,24$ ou 1 crédit
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Teeming: How Superorganisms Work Together to Build Infinite Wealth on a Finite Planet (and your company can too)
- Auteur(s): Tamsin Woolley-Barker
- Narrateur(s): Tamsin Woolley-Barker
- Durée: 10 h et 35 min
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An entertaining and accessible listen with profound implications for the future, Teeming takes us on a journey through nature’s most ancient and successful R&D labs, and gives practical prescriptions for redesigning organizations to flourish far into the future. Evolutionary biologist and anthropologist Dr. Woolley-Barker weaves poetic vision and deep scientific expertise to illustrate how flat, agile, and adaptive societies like ants, termites, and underground fungal networks self-organize for resilience and value.
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Teeming: How Superorganisms Work Together to Build Infinite Wealth on a Finite Planet (and your company can too)
- Narrateur(s): Tamsin Woolley-Barker
- Durée: 10 h et 35 min
- Date de publication: 2018-11-05
- Langue: Anglais
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An entertaining and accessible listen with profound implications for the future, Teeming takes us on a journey through nature’s most ancient and successful R&D labs, and gives practical prescriptions for redesigning organizations to flourish far into the future....
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Prix courant: 31,26$ ou 1 crédit
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Going Horizontal
- Creating a Non-Hierarchical Organization, One Practice at a Time
- Auteur(s): Samantha Slade
- Narrateur(s): Sandy Weaver
- Durée: 4 h et 42 min
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Hierarchy in organizations is obsolete. There is a better way: one that increases the engagement of employees and managers alike, reduces micromanaging and other limiting approaches, and promotes organizational and individual success. In this book, self-management expert Samantha Slade presents seven concrete practices to help your organization flatten its existing hierarchy and develop a horizontal organization. The result will be enhanced creativity, greater growth, and an increased employee retention and productivity - and a better bottom line.
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Practicing the art of creating together
- Écrit par Utilisateur anonyme le 2019-02-13
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Going Horizontal
- Creating a Non-Hierarchical Organization, One Practice at a Time
- Narrateur(s): Sandy Weaver
- Durée: 4 h et 42 min
- Date de publication: 2018-10-24
- Langue: Anglais
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Hierarchy in organizations is obsolete. Self-management expert Samantha Slade presents seven concrete practices to help your organization flatten its existing hierarchy and develop a horizontal organization....
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Prix courant: 22,17$ ou 1 crédit
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Institutional Intelligence
- How to Build an Effective Organization
- Auteur(s): Gordon T. Smith
- Narrateur(s): David Cochran Heath
- Durée: 8 h et 33 min
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Institutions remain essential to human flourishing. They are the means by which communities thrive, individual vocations are fulfilled, and society is changed for the good. As a result, we all need to learn how to work effectively within institutions. That is just what Gordon Smith provides. He unpacks the core of institutional intelligence - the wisdom of working effectively within an organization. At the same time, he explains how team leaders, directors, executives, board members, key stakeholders, and employees can avoid what is often their greatest source of stress on the job,
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Institutional Intelligence
- How to Build an Effective Organization
- Narrateur(s): David Cochran Heath
- Durée: 8 h et 33 min
- Date de publication: 2020-12-08
- Langue: Anglais
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Gordon Smith unpacks the core of institutional intelligence - the wisdom of working effectively within an organization. He explains how team leaders, directors, executives, board members, key stakeholders, and employees can avoid what is often their greatest source of stress on the job....
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Prix courant: 22,26$ ou 1 crédit
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Gentelligence
- The Revolutionary Approach to Leading an Intergenerational Workforce
- Auteur(s): Megan Gerhardt PhD, Josephine Nachemson-Ekwall, Brandon Fogel
- Narrateur(s): Jennifer Jill Araya
- Durée: 8 h et 17 min
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This book first introduces gentelligence as a powerful business strategy, and shows why it is critical for the future of work. It then presents a practical guide and a call to action for leaders of all ages to unlock the potential strengths of each generation. Listeners will learn how an intergenerational workforce can be reframed as a profound business opportunity, and discover how gentelligence can help them win the talent war, create strong, diverse teams, and build adaptable cultures that will flourish in an era of rapid change.
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Gentelligence
- The Revolutionary Approach to Leading an Intergenerational Workforce
- Narrateur(s): Jennifer Jill Araya
- Durée: 8 h et 17 min
- Date de publication: 2021-06-08
- Langue: Anglais
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Leading a generationally diverse workforce is challenging; this book provides a listener's guide of best-in-class strategies for harnessing and unleashing its potential....
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Prix courant: 43,86$ ou 1 crédit
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Etiquette Guide to Japan
- Know the Rules That Make the Difference!
- Auteur(s): Boye Lafayette De Mente
- Narrateur(s): Tim Campbell
- Durée: 3 h et 42 min
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Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler. Extensive, specific information on Japanese business etiquette assists listeners traveling to Japan for business.
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Etiquette Guide to Japan
- Know the Rules That Make the Difference!
- Narrateur(s): Tim Campbell
- Durée: 3 h et 42 min
- Date de publication: 2019-02-19
- Langue: Anglais
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Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler....
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Prix courant: 14,47$ ou 1 crédit
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Everyday Bias
- Identifying and Navigating Unconscious Judgments in Our Daily Lives
- Auteur(s): Howard J. Ross
- Narrateur(s): Michael Puttonen
- Durée: 8 h et 4 min
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If you are human, you are biased. From this fundamental truth, diversity expert Howard Ross explores the biases we each carry within us. Most people do not see themselves as biased towards people of different races or different genders. And yet in virtually every area of modern life disparities remain. Even in corporate America, which has for the most part embraced the idea of diversity as a mainstream idea, patterns of disparity remain rampant. Why?
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Everyday Bias
- Identifying and Navigating Unconscious Judgments in Our Daily Lives
- Narrateur(s): Michael Puttonen
- Durée: 8 h et 4 min
- Date de publication: 2016-01-05
- Langue: Anglais
- If you are human, you are biased. From this fundamental truth, diversity expert Howard Ross explores the biases we each carry within us....
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Prix courant: 20,20$ ou 1 crédit
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Primal Teams
- Harnessing the Power of Emotions to Fuel Extraordinary Performance
- Auteur(s): Jackie Barretta
- Narrateur(s): Dara Rosenberg
- Durée: 7 h et 31 min
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Emotion, more than anything else, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings, can en danger a group's dynamic. But positive emotions have the power to transform it into a high-performance engine, where everyone operates at their peak. Their minds sharpen. They find creative solutions. They get great results.
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Primal Teams
- Harnessing the Power of Emotions to Fuel Extraordinary Performance
- Narrateur(s): Dara Rosenberg
- Durée: 7 h et 31 min
- Date de publication: 2014-12-02
- Langue: Anglais
- With the array of insights and practical tools in this audiobook, anyone can inspire an unprecedented level of performance....
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Prix courant: 31,16$ ou 1 crédit
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Confronting Our Freedom
- Leading a Culture of Chosen Accountability and Belonging
- Auteur(s): Peter Block, Peter Koestenbaum
- Narrateur(s): Dallas Britt
- Durée: 5 h et 11 min
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Confronting Our Freedom is about reframing the common practices rising from traditional thinking about management and leadership. Most management theory and practice are about the need for clear constraints to succeed in the world where we work, but this now conventional thinking about managing calls for adaptation when working remotely has become common. This book is an invitation to freedom.
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Confronting Our Freedom
- Leading a Culture of Chosen Accountability and Belonging
- Narrateur(s): Dallas Britt
- Durée: 5 h et 11 min
- Date de publication: 2023-02-28
- Langue: Anglais
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This book is an invitation to freedom. Structuring our world for freedom is the path to collective accountability. It is ultimately a friendly look into how we might reimagine our participation in the working world....
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Prix courant: 14,47$ ou 1 crédit
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Business Ethics for Better Behavior
- Auteur(s): Jason Brennan, William English, John Hasnas, Autres
- Narrateur(s): Asa Siegel
- Durée: 11 h et 43 min
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Business Ethics for Better Behavior concisely answers the three most pressing ethical questions business professionals face: What makes business practices right or wrong? Why do normal, decent businesspeople of good will sometimes do the wrong thing? And how can we use the answer to these questions to get ourselves, our coworkers, our bosses, and our employees to behave better?
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Business Ethics for Better Behavior
- Narrateur(s): Asa Siegel
- Durée: 11 h et 43 min
- Date de publication: 2022-02-15
- Langue: Anglais
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Business Ethics for Better Behavior concisely answers the three most pressing ethical questions business professionals face....
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Prix courant: 22,26$ ou 1 crédit
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Change from the Inside Out
- Making You, Your Team, and Your Organization Change-Capable
- Auteur(s): Erika Andersen
- Narrateur(s): Erika Andersen
- Durée: 8 h et 27 min
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Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable.
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Change from the Inside Out
- Making You, Your Team, and Your Organization Change-Capable
- Narrateur(s): Erika Andersen
- Durée: 8 h et 27 min
- Date de publication: 2021-10-04
- Langue: Anglais
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Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable....
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Prix courant: 30,25$ ou 1 crédit
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Shitty Bosses and Asshole Employees: Don't Read This Book!
- Auteur(s): Crystal Ishihara PhD
- Narrateur(s): Crystal Ishihara PhD
- Durée: 5 h
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This. It’s insightful, useful, funny, and incredibly easy to relate to. The audience is distanced in the intro and then pulled into the fold in a unique and engaging way. I love the “tough-love” approach; this audiobook takes a hard, honest look at what people can do to change, what best practices and methods are, and what a toxic work environment looks like. Importantly, it refuses to let the listener bypass recognizing their own flaws and weak points, but it also doesn’t make the listener feel alienated or judged for not being perfect.
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Shitty Bosses and Asshole Employees: Don't Read This Book!
- Narrateur(s): Crystal Ishihara PhD
- Durée: 5 h
- Date de publication: 2020-10-29
- Langue: Anglais
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This. It’s insightful, useful, funny, and incredibly easy to relate to. The audience is distanced in the intro and then pulled into the fold in a unique and engaging way. I love the “tough-love” approach; this audiobook takes a hard, honest look at what people can do to change....
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Prix courant: 25,00$ ou 1 crédit
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The Killing of Karen Silkwood
- The Story Behind the Kerr-McGee Plutonium Case
- Auteur(s): Richard Rashke
- Narrateur(s): Karen White
- Durée: 15 h et 48 min
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Richard Rashke leads us through the myriad of charges and countercharges, theories and facts, and reaches conclusions based solely on the evidence in hand. Originally published in 1981, his audiobook offers a vivid, edgy picture of the tensions that racked this country in the 1970s. However, the volume is not only an important historical document. Complex, fascinating characters populate this compelling insider's view of the nuclear industry.
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The Killing of Karen Silkwood
- The Story Behind the Kerr-McGee Plutonium Case
- Narrateur(s): Karen White
- Durée: 15 h et 48 min
- Date de publication: 2014-11-12
- Langue: Anglais
- Richard Rashke leads us through the myriad of charges and countercharges, theories and facts, and reaches conclusions based solely on the evidence in hand....
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Prix courant: 39,63$ ou 1 crédit
Prix réduit: 39,63$ ou 1 crédit
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The Likeability Factor
- How to Boost Your L-Factor and Achieve Your Life's Dreams
- Auteur(s): Tim Sanders
- Narrateur(s): Stephen Hoye
- Durée: 6 h et 8 min
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The more you are liked, or the higher your likeability factor, the happier your life will be. This audiobook will show you how to raise that likeability factor by teaching you how to boost four critical elements of your personality.
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The Likeability Factor
- How to Boost Your L-Factor and Achieve Your Life's Dreams
- Narrateur(s): Stephen Hoye
- Durée: 6 h et 8 min
- Date de publication: 2005-04-21
- Langue: Anglais
- The more you are liked, or the higher your likeability factor, the happier your life will be....
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Prix courant: 15,00$ ou 1 crédit
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Auteur(s): Jeffrey K. Liker, Karyn Ross
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
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A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
- Date de publication: 2021-08-11
- Langue: Anglais
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The world's best-selling Lean expert shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way....
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Prix courant: 29,70$ ou 1 crédit
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HBR's 10 Must Reads on Women and Leadership
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review, Herminia Ibarra, Deborah Tannen, Autres
- Narrateur(s): Callie Beaulieu, William Sarris
- Durée: 7 h et 20 min
- Version intégrale
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Au global
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Performance
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Histoire
This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues; manage a more effective gender-diversity program; recognize the issues women face when speaking up about bias or harassment; and help women reenter the workforce after taking time off-and create opportunities for them to reach their ambitions.
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HBR's 10 Must Reads on Women and Leadership
- HBR's 10 Must Reads Series
- Narrateur(s): Callie Beaulieu, William Sarris
- Série: HBR's 10 Must Reads series
- Durée: 7 h et 20 min
- Date de publication: 2020-03-31
- Langue: Anglais
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This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues....
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