Workplace Leadership
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Auteur(s): Joseph A. Michelli
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
- Date de publication: 2015-12-06
- Langue: Anglais
- Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....
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Prix courant: 26,00$ ou 1 crédit
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Coachability
- The Leadership Superpower
- Auteur(s): Kevin Wilde
- Narrateur(s): Kevin D Wilde, Michael Bungay Stanier
- Durée: 3 h et 28 min
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Coachability: The Leadership Superpower combines notable research, best-practice strategies, and stories of leaders on all parts of the coachability spectrum. Author Kevin Wilde has been developing leaders for major corporations, executive MBA leadership courses, and coaching hundreds of new and experienced leaders for over 30 years. Kevin shares his insights here with you.
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Coachability
- The Leadership Superpower
- Narrateur(s): Kevin D Wilde, Michael Bungay Stanier
- Durée: 3 h et 28 min
- Date de publication: 2023-04-27
- Langue: Anglais
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Coachability: The Leadership Superpower combines notable research, best-practice strategies, and stories of leaders on all parts of the coachability spectrum....
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Prix courant: 18,74$ ou 1 crédit
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Contagious Culture
- Show Up, Set the Tone, and Intentionally Create an Organization That Thrives
- Auteur(s): Anese Cavanaugh
- Narrateur(s): Caroline Miller
- Durée: 8 h et 23 min
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Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.
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Contagious Culture
- Show Up, Set the Tone, and Intentionally Create an Organization That Thrives
- Narrateur(s): Caroline Miller
- Durée: 8 h et 23 min
- Date de publication: 2021-07-22
- Langue: Anglais
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Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life....
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Prix courant: 22,97$ ou 1 crédit
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The Circle Way: A Leader in Every Chair
- Auteur(s): Christina Baldwin
- Narrateur(s): Rebecca Rogers
- Durée: 9 h et 11 min
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As organizations of all kinds move increasingly toward shared and rotating leadership, they are calling on the circle model to form sustainable teams and adopt circle-driven group processes such as World Caf, Open Space, and Art of Hosting. Meetings in the round have become the preferred tool for moving individual commitment into group action. This book lays out the structure of circle conversation, based on the original work of the co-authors who have studied and standardized the essential elements that constitute circle practice.
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Excellent to get a circle going smoothly
- Écrit par John Freebury le 2023-07-10
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The Circle Way: A Leader in Every Chair
- Narrateur(s): Rebecca Rogers
- Durée: 9 h et 11 min
- Date de publication: 2010-09-10
- Langue: Anglais
- All modern group processes that are open to collaboration or to flattening the hierarchy are based in some way on circle practices....
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Prix courant: 31,26$ ou 1 crédit
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The Problem with Change
- And the Essential Nature of Human Performance
- Auteur(s): Ashley Goodall
- Narrateur(s): Ashley Goodall
- Durée: 7 h et 58 min
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Once, the job of leaders was to identify problems and fix them, while leaving nonproblems alone. Today, the notion that the new way is always better than the old way—and that if you aren’t disrupting everything, you are losing—has come to constitute a new orthodoxy of business thinking. Whether it’s a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.
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The Problem with Change
- And the Essential Nature of Human Performance
- Narrateur(s): Ashley Goodall
- Durée: 7 h et 58 min
- Date de publication: 2024-05-07
- Langue: Anglais
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Once, the job of leaders was to identify problems and fix them, while leaving nonproblems alone. Today, the notion that the new way is always better than the old way—and that if you aren’t disrupting everything, you are losing—has come to constitute a new orthodoxy of business thinking....
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Prix courant: 25,24$ ou 1 crédit
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Trust Factor
- The Science of Creating High-Performance Companies
- Auteur(s): Paul J. Zak
- Narrateur(s): Dan John Miller
- Durée: 6 h et 28 min
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For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.
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Better than expected
- Écrit par Xero Hax le 2019-02-16
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Trust Factor
- The Science of Creating High-Performance Companies
- Narrateur(s): Dan John Miller
- Durée: 6 h et 28 min
- Date de publication: 2017-01-10
- Langue: Anglais
- For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them....
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Prix courant: 26,00$ ou 1 crédit
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ReCulturing
- Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success
- Auteur(s): Melissa Daimler
- Narrateur(s): Tanya Eby
- Durée: 6 h et 17 min
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It's no secret that culture is the key to attracting and engaging top talent and seizing the competitive edge. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are missing the big picture. They're creating and communicating values but failing to ensure the values are tied to the purpose and the strategy of the company while also being integrated into processes, operations, and behaviors.
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ReCulturing
- Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success
- Narrateur(s): Tanya Eby
- Durée: 6 h et 17 min
- Date de publication: 2022-05-10
- Langue: Anglais
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It's no secret that culture is the key to attracting and engaging top talent and seizing the competitive edge. But the vast majority of culture efforts fail as quickly as they started. Why? Because leaders are missing the big picture....
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Prix courant: 22,26$ ou 1 crédit
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Impactful Inclusive Leadership
- 9 Powerful Strategies That Encourage Diversity, Foster Equality, and Cultivate Inclusivity to Transform Your Workplace
- Auteur(s): Marguerite Allolding
- Narrateur(s): Kristi Leonard
- Durée: 3 h et 41 min
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In an ever-evolving global landscape, it's not enough to merely recognize the importance of Diversity, Equity, and Inclusion (DEI). One must actively integrate it to create workplaces where everyone thrives. "Impactful Inclusive Leadership" isn't about following trends but pioneering a future where inclusivity is at the heart of every organizational decision.
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Impactful Inclusive Leadership
- 9 Powerful Strategies That Encourage Diversity, Foster Equality, and Cultivate Inclusivity to Transform Your Workplace
- Narrateur(s): Kristi Leonard
- Durée: 3 h et 41 min
- Date de publication: 2024-02-26
- Langue: Anglais
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In an ever-evolving global landscape, it's not enough to merely recognize the importance of Diversity, Equity, and Inclusion (DEI). One must actively integrate it to create workplaces where everyone thrives.
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Prix courant: 18,74$ ou 1 crédit
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Disney U
- How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
- Auteur(s): Doug Lipp
- Narrateur(s): Tim Lundeen
- Durée: 5 h et 56 min
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In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
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Disney U
- How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
- Narrateur(s): Tim Lundeen
- Durée: 5 h et 56 min
- Date de publication: 2021-07-23
- Langue: Anglais
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Leadership lessons from the iconic brand you can use to drive Disney-style success....
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Prix courant: 18,38$ ou 1 crédit
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Dysfunctional Practices
- That Kill Your Safety Culture (and What to Do About Them)
- Auteur(s): Timothy D. Ludwig PhD
- Narrateur(s): David Stifel
- Durée: 6 h et 11 min
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A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors and label their personal failings as the cause. Labeling does not solve the problems. These tendencies build dysfunctional management practices that create fear associated with your safety programs. I want to teach you a better way to analyze behaviors to understand why your employees were put in a position to take the risk in the first place.
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Informative
- Écrit par Nick le 2018-11-20
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Dysfunctional Practices
- That Kill Your Safety Culture (and What to Do About Them)
- Narrateur(s): David Stifel
- Durée: 6 h et 11 min
- Date de publication: 2018-03-23
- Langue: Anglais
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A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors....
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Prix courant: 25,00$ ou 1 crédit
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Whiplash
- How to Survive Our Faster Future
- Auteur(s): Joi Ito, Jeff Howe
- Narrateur(s): James Foster
- Durée: 7 h et 48 min
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Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.
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Whiplash
- How to Survive Our Faster Future
- Narrateur(s): James Foster
- Durée: 7 h et 48 min
- Date de publication: 2016-12-06
- Langue: Anglais
- Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions joined, an explosive force was unleashed....
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Engaging Emergence
- Turning Upheaval into Opportunity
- Auteur(s): Peggy Holman
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
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Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations.
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Engaging Emergence
- Turning Upheaval into Opportunity
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
- Date de publication: 2013-11-15
- Langue: Anglais
- Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations....
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Prix courant: 26,40$ ou 1 crédit
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): William Sarris, Norah Tocci
- Durée: 6 h et 34 min
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Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Narrateur(s): William Sarris, Norah Tocci
- Série: HBR's 10 Must Reads series
- Durée: 6 h et 34 min
- Date de publication: 2019-11-12
- Langue: Anglais
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We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture....
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Prix courant: 22,26$ ou 1 crédit
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New Managers
- Mastering the Big 3 Principles of Effective Management - Leadership, Communication, and Team Building (The Paul Falcone Resource Series)
- Auteur(s): Paul Falcone
- Narrateur(s): John Behrens
- Durée: 3 h et 20 min
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Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most. New Managers covers key leadership topics facing any manager.
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New Managers
- Mastering the Big 3 Principles of Effective Management - Leadership, Communication, and Team Building (The Paul Falcone Resource Series)
- Narrateur(s): John Behrens
- Série: The Paul Falcone Workplace Leadership Series
- Durée: 3 h et 20 min
- Date de publication: 2022-03-01
- Langue: Anglais
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An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert....
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Prix courant: 19,80$ ou 1 crédit
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Deliberate Calm
- How to Learn and Lead in a Volatile World
- Auteur(s): Jacqueline Brassey, Aaron De Smet, Michiel Kruyt
- Narrateur(s): Samantha Desz
- Durée: 9 h et 10 min
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A trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness and intentional choice, even amidst the most challenging circumstances.
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Deliberate Calm
- How to Learn and Lead in a Volatile World
- Narrateur(s): Samantha Desz
- Durée: 9 h et 10 min
- Date de publication: 2022-11-29
- Langue: Anglais
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A trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness.
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Prix courant: 32,62$ ou 1 crédit
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The Waymakers
- Clearing the Path to Workplace Equity with Competence and Confidence
- Auteur(s): Tara Jaye Frank
- Narrateur(s): Tara Jaye Frank
- Durée: 8 h et 58 min
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What really drives workplace equity and inclusion - beyond strategies and systems? The truth is, all historically excluded persons who have broken through to greater levels of professional belonging and achievement have succeeded not by policy and systems change alone, but because of leaders who chose to remove barriers, open doors, and guide them toward their goals. The bottom line? Someone made a way for them. Using case studies, data, and candid storytelling, Tara Jaye Frank outlines how leaders with power and position can clear the path to workplace equity.
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Best DEI book
- Écrit par Shashu le 2022-09-14
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The Waymakers
- Clearing the Path to Workplace Equity with Competence and Confidence
- Narrateur(s): Tara Jaye Frank
- Durée: 8 h et 58 min
- Date de publication: 2022-05-03
- Langue: Anglais
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The truth is, all historically excluded persons who have broken through to greater levels of professional belonging and achievement have succeeded not by policy and systems change alone, but because of leaders who chose to remove barriers, open doors, and guide them toward their goals....
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Prix courant: 25,00$ ou 1 crédit
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Lead. Care. Win.
- Auteur(s): Dan Pontefract
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one.
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What we need right now!!
- Écrit par David Doyle le 2023-04-04
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Lead. Care. Win.
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
- Date de publication: 2020-11-07
- Langue: Anglais
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one....
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Prix courant: 20,20$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Auteur(s): Mark Colgate
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
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Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.
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8 Moments of Power in Coaching
- How to Design and Deliver High-Performance Feedback to All Employees
- Narrateur(s): John Alan Martinson Jr.
- Durée: 6 h et 19 min
- Date de publication: 2016-12-19
- Langue: Anglais
- Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece....
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Auteur(s): Gaurav Bhatnagar, Mark Minukas
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
- Version intégrale
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Au global
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Performance
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Histoire
In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear.
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
- Date de publication: 2021-10-26
- Langue: Anglais
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In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,17$ ou 1 crédit
Prix réduit: 18,17$ ou 1 crédit
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