Workplace Management
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The Delicate Art of Bureaucracy
- Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
- Auteur(s): Mark Schwartz
- Narrateur(s): Erick Jason Martin
- Durée: 9 h et 17 min
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Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy. Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy.
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hard to listen to
- Écrit par Bradley Arsenault le 2022-01-15
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The Delicate Art of Bureaucracy
- Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
- Narrateur(s): Erick Jason Martin
- Durée: 9 h et 17 min
- Date de publication: 2020-10-13
- Langue: Anglais
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Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy....
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Prix courant: 25,00$ ou 1 crédit
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Driving Loyalty
- Turning Every Customer and Employee into a Raving Fan for Your Brand
- Auteur(s): Kirk Kazanjian
- Narrateur(s): Jonathan Yen
- Durée: 8 h et 43 min
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Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings - the parent company of Enterprise, Alamo, and National rental car companies - to discover how attention to stakeholder relationships can be a key factor in success.
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Driving Loyalty
- Turning Every Customer and Employee into a Raving Fan for Your Brand
- Narrateur(s): Jonathan Yen
- Durée: 8 h et 43 min
- Date de publication: 2013-05-23
- Langue: Anglais
- Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships....
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Prix courant: 32,41$ ou 1 crédit
Prix réduit: 32,41$ ou 1 crédit
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The Starfish and the Spider
- The Unstoppable Power of Leaderless Organizations
- Auteur(s): Ori Brafman, Rod Beckstrom
- Narrateur(s): Sean Pratt
- Durée: 5 h et 32 min
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If you cut off a spider's leg, it's crippled; if you cut off its head, it dies. But if you cut off a starfish's leg it grows a new one, and the old leg can grow into an entirely new starfish. The Starfish and the Spider argues that organizations fall into two categories: "spiders", which have a rigid hierarchy, and "starfish", which rely on the power of peer relationships.
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The Starfish and the Spider
- The Unstoppable Power of Leaderless Organizations
- Narrateur(s): Sean Pratt
- Durée: 5 h et 32 min
- Date de publication: 2007-07-09
- Langue: Anglais
- The Starfish and the Spider argues that organizations fall into two categories: "spiders", which have a rigid hierarchy, and "starfish", which rely on the power of peer relationships....
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Prix courant: 27,82$ ou 1 crédit
Prix réduit: 27,82$ ou 1 crédit
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The Workplace
- Policies and Procedures to Help You Create a Safe Healthy and Vibrant Workplace
- Auteur(s): The Small Business Bookstore
- Narrateur(s): Mary Ellin Kurtz
- Durée: 2 h et 1 min
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Welcome to " The Workplace: Policies & Procedures to Help You Create a Safe Healthy and Vibrant Workplace." the informative book from the team at "The Small Business Bookstore." In the ever-evolving landscape of the professional world, employers are increasingly recognizing the profound impact of workplace policies on the well-being and performance of their most valuable asset – their employees.
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The Workplace
- Policies and Procedures to Help You Create a Safe Healthy and Vibrant Workplace
- Narrateur(s): Mary Ellin Kurtz
- Durée: 2 h et 1 min
- Date de publication: 2024-08-15
- Langue: Anglais
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Welcome to " The Workplace: Policies & Procedures to Help You Create a Safe Healthy and Vibrant Workplace." the informative book from the team at "The Small Business Bookstore."
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Good People
- The Only Leadership Decision That Really Matters
- Auteur(s): Anthony Tjan
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
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Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments than by their "softer" qualities, like integrity, compassion, and other values. Best-selling author Anthony Tjan is leading a movement to change the way we think about goodness so that we can become better judges of people and create more goodness in ourselves, in others, and in our organizations.
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Good People
- The Only Leadership Decision That Really Matters
- Narrateur(s): Sean Runnette, Anthony Tjan
- Durée: 9 h et 46 min
- Date de publication: 2017-04-25
- Langue: Anglais
- Leaders love to say that any company is only as good as its people but tend to evaluate candidates and employees more by their measurable accomplishments....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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Remote Work Revolution
- Succeeding from Anywhere
- Auteur(s): Tsedal Neeley
- Narrateur(s): Marisha Tapera
- Durée: 5 h et 59 min
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Managers want to know how to lead virtually, how to keep their teams motivated, and how to keep employees productive. Providing compelling, evidence-based answers to these issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.
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Great tips for globally distributed teams
- Écrit par JMS le 2021-04-28
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Remote Work Revolution
- Succeeding from Anywhere
- Narrateur(s): Marisha Tapera
- Durée: 5 h et 59 min
- Date de publication: 2021-03-30
- Langue: Anglais
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A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations....
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Prix courant: 24,46$ ou 1 crédit
Prix réduit: 24,46$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- Auteur(s): Monica Worline, Jane E. Dutton
- Narrateur(s): Caroline Miller
- Durée: 6 h et 44 min
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We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- Narrateur(s): Caroline Miller
- Durée: 6 h et 44 min
- Date de publication: 2017-01-16
- Langue: Anglais
- We are living in an epidemic of disengagement and despair that calls us to action....
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Prix courant: 25,20$ ou 1 crédit
Prix réduit: 25,20$ ou 1 crédit
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Auteur(s): Gillian Tett
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
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From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work and how some people and organizations can break those silos down to unleash innovation.
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
- Date de publication: 2015-09-01
- Langue: Anglais
- From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work....
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Prix courant: 25,24$ ou 1 crédit
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The Eight Paradoxes of Great Leadership
- Embracing the Conflicting Demands of Today's Workplace
- Auteur(s): Tim Elmore
- Narrateur(s): Tim Elmore
- Durée: 7 h et 48 min
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The Eight Paradoxes of Great Leadership unpacks the fresh strategies and new mindset required today from a next-generation leader. Author Dr. Tim Elmore helps leaders of all kinds navigate increasingly complex, rapidly changing environments, as well as manage teams who bring a range of new demands and expectations to the workplace that haven’t been seen even one generation prior.
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The Eight Paradoxes of Great Leadership
- Embracing the Conflicting Demands of Today's Workplace
- Narrateur(s): Tim Elmore
- Durée: 7 h et 48 min
- Date de publication: 2021-11-02
- Langue: Anglais
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Become a next-generation leader - rich in emotional and social intelligence and orchestrating outstanding collaborative results - by mastering these eight status quo-shattering paradoxes....
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Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
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Grow: How Ideals Power Growth and Profit at the World's Greatest Companies
- Auteur(s): Jim Stengel
- Narrateur(s): Marc Cashman
- Durée: 10 h et 19 min
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Ten years of research uncover the secret source of growth and profit...Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories, and maximize profit in the long term. Pulling from a unique 10 year growth study involving 50,000 brands, Jim Stengel shows how the world's 50 best businesses have a cause and effect relationship between financial performance and their ability to connect.
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Grow: How Ideals Power Growth and Profit at the World's Greatest Companies
- Narrateur(s): Marc Cashman
- Durée: 10 h et 19 min
- Date de publication: 2011-12-27
- Langue: Anglais
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Ten years of research uncover the secret source of growth and profit...Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Auteur(s): Bill Capodagli, Lynn Jackson
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
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Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
- Date de publication: 2021-07-20
- Langue: Anglais
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Authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate Disney's four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success....
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Prix courant: 28,72$ ou 1 crédit
Prix réduit: 28,72$ ou 1 crédit
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Auteur(s): Melinda Briana Epler
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast. How to Be an Ally shows how to take personal responsibility for driving change that's good for people - and for business.
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
- Date de publication: 2022-01-03
- Langue: Anglais
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Fish! Tales
- Real-Life Stories to Help You Transform Your Workplace and Your Life
- Auteur(s): Stephen C. Lundin Ph.D., John Christensen, Harry Paul, Autres
- Narrateur(s): Beth Chaplin, Carr Hagerman PSP
- Durée: 3 h et 1 min
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The phenomenal international best seller Fish! told the story of a fictional company that transformed itself by applying lessons learned from Seattle's Pike Place Fish market. Now, with Fish! Tales, listeners can learn how people in real-life businesses boosted morale and improved results by implementing these same principles. Here are specific and tested techniques that can be put to use right away in any kind of business or organization, even at home.
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Fish! Tales
- Real-Life Stories to Help You Transform Your Workplace and Your Life
- Narrateur(s): Beth Chaplin, Carr Hagerman PSP
- Durée: 3 h et 1 min
- Date de publication: 2004-02-26
- Langue: Anglais
- Here are specific and tested techniques that can be put to use right away in any kind of business or organization, even at home....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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Great Mondays
- How to Design a Company Culture Employees Love
- Auteur(s): Josh Levine
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
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Evidence shows culture drives fiscal performance. It's no secret that a toxic work culture can drive away employees and drive down profits. Creating a dynamic work culture that promotes both employee and business growth is key to ensuring an organization's success. However, culture is a moving target and hard to get right. In Great Mondays, brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success.
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Great Mondays
- How to Design a Company Culture Employees Love
- Narrateur(s): Josh Levine
- Durée: 3 h et 27 min
- Date de publication: 2021-08-05
- Langue: Anglais
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Brand strategist Josh Levine introduces a proven formula for building and managing a workplace culture that maximizes employee engagement, performance, and retention for long-term business success....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Auteur(s): Gaurav Bhatnagar, Mark Minukas
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
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In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear.
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Unfear
- Transform Your Organization to Create Breakthrough Performance and Employee Well-Being
- Narrateur(s): Mark Owen
- Durée: 8 h et 25 min
- Date de publication: 2021-10-26
- Langue: Anglais
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In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success....
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Prix courant: 40,04$ ou 1 crédit
Prix réduit: 40,04$ ou 1 crédit
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Faster Cheaper Better
- Auteur(s): Michael Hammer, Lisa Hershman
- Narrateur(s): George K. Wilson
- Durée: 10 h et 16 min
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The central problem Hammer saw is that despite good intentions, companies don’t perform at the levels they need to because the way they do things is screwed up. This book is a tool kit for how to do things right, providing its listeners with the skills to make deep and fundamental changes in how companies do their work.
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Faster Cheaper Better
- Narrateur(s): George K. Wilson
- Durée: 10 h et 16 min
- Date de publication: 2011-01-10
- Langue: Anglais
- This book is a tool kit for how to do things right, providing its listeners with the skills to make deep and fundamental changes in how companies do their work....
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Prix courant: 26,83$ ou 1 crédit
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Auteur(s): Martin Lindstrom
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.
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The Ministry of Common Sense
- How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
- Narrateur(s): Robert Fass
- Durée: 7 h et 16 min
- Date de publication: 2021-01-19
- Langue: Anglais
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A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Diversity in the Workplace
- Eye-Opening Interviews to Jumpstart Conversations about Identity, Privilege, and Bias
- Auteur(s): Bärí A. Williams
- Narrateur(s): Lisa Reneé Pitts
- Durée: 4 h et 36 min
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In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workplace. Diversity in the Workplace is a guided tour of what it means to be a minority in today's labor force.
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Diversity in the Workplace
- Eye-Opening Interviews to Jumpstart Conversations about Identity, Privilege, and Bias
- Narrateur(s): Lisa Reneé Pitts
- Durée: 4 h et 36 min
- Date de publication: 2021-03-09
- Langue: Anglais
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In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workplace. Diversity in the Workplace is a guided tour of what it means to be a minority in today's labor force....
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Prix courant: 14,47$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Version intégrale
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Au global
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Performance
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Histoire
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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