Workplace Management
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Auteur(s): Robert Spector, breAnne O. Reeves
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspirants!!!
- Écrit par JF Boyer le 2019-01-16
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Narrateur(s): Eric Pollins
- Durée: 6 h et 14 min
- Date de publication: 2017-11-21
- Langue: Anglais
- The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service....
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Prix courant: 25,00$ ou 1 crédit
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Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- Auteur(s): Cynthia Shapiro
- Narrateur(s): Vanessa Daniels
- Durée: 6 h et 22 min
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Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
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Cynical but enlightening
- Écrit par Utilisateur anonyme le 2020-05-08
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Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- Narrateur(s): Vanessa Daniels
- Durée: 6 h et 22 min
- Date de publication: 2018-10-30
- Langue: Anglais
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Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them....
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Prix courant: 22,26$ ou 1 crédit
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Busy
- How to thrive in a world of too much
- Auteur(s): Tony Crabbe
- Narrateur(s): Tony Crabbe
- Durée: 8 h et 17 min
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It's difficult to ask anybody "how are you?" without hearing the word "busy" somewhere in their response. We feel overwhelmed by busyness because of the demands on our time: our inboxes and our to-do lists are bulging, a huge amount of people expect things from us and our organisations are trying to do more with fewer people. But it doesn't have to be that way. In reality, busyness isn't essential. Yes, there is a lot to do, but believing you're always busy because you have so much to do is both false and unhelpful.
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Busy
- How to thrive in a world of too much
- Narrateur(s): Tony Crabbe
- Durée: 8 h et 17 min
- Date de publication: 2015-11-05
- Langue: Anglais
- It's difficult to ask anybody "how are you?" without hearing the word "busy" somewhere in their response....
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Prix courant: 30,09$ ou 1 crédit
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Good Comes First
- How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck
- Auteur(s): S. Chris Edmonds, Mark S. Babbitt, Venus Williams - Foreword by
- Narrateur(s): Mike Lenz
- Durée: 9 h et 15 min
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In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their combined 50 years of experience to present proven strategies for creating purposeful, positive, and productive work cultures. Cultures where good comes first for employees, customers, leaders, and stakeholders - and where improved business outcomes quickly follow.
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Good Comes First
- How Today's Leaders Create an Uncompromising Company Culture That Doesn't Suck
- Narrateur(s): Mike Lenz
- Durée: 9 h et 15 min
- Date de publication: 2021-09-28
- Langue: Anglais
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In Good Comes First, S. Chris Edmonds and Mark S. Babbitt go beyond theoretical advice, using their combined 50 years of experience to present proven strategies for creating purposeful, positive, and productive work cultures....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Good Fight
- Use Productive Conflict to Get Your Team and Organization Back on Track
- Auteur(s): Liane Davey
- Narrateur(s): Liane Davey
- Durée: 6 h et 28 min
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In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price - becoming less productive, less innovative, and less competitive.
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Did not meet expectations.
- Écrit par Amazon Customer le 2020-10-28
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The Good Fight
- Use Productive Conflict to Get Your Team and Organization Back on Track
- Narrateur(s): Liane Davey
- Durée: 6 h et 28 min
- Date de publication: 2019-10-11
- Langue: Anglais
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In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done....
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Prix courant: 30,25$ ou 1 crédit
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The Sephora Story
- The Retail Success You Can't Makeup
- Auteur(s): Mary Curran Hackett
- Narrateur(s): Hayley Cresswell
- Durée: 4 h et 3 min
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Sephora is a playground for women, chock full of lipstick, eyeshadows, foundations, blushes, and so much more, just waiting to be experienced. It’s where teens learn to apply foundation and adults learn how to create the perfect smoky eye. It’s the cosmetic birthplace for the iconic Kardashian contour. And it’s a dominant brand, taking home a large portion of the $48.3 billion-dollar makeup industry. This book will teach entrepreneurs, innovators, marketers, and executives everything they need to know about creating an iconic experience for their customers.
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The Sephora Story
- The Retail Success You Can't Makeup
- Narrateur(s): Hayley Cresswell
- Série: The Business Storybook Series
- Durée: 4 h et 3 min
- Date de publication: 2020-05-26
- Langue: Anglais
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What can you learn from the most successful companies in the world? The Sephora Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that turned the makeup retailer into a paradise for makeup enthusiasts everywhere....
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Prix courant: 22,13$ ou 1 crédit
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HBR's 10 Must Reads on Women and Leadership
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review, Herminia Ibarra, Deborah Tannen, Autres
- Narrateur(s): Callie Beaulieu, William Sarris
- Durée: 7 h et 20 min
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This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues; manage a more effective gender-diversity program; recognize the issues women face when speaking up about bias or harassment; and help women reenter the workforce after taking time off-and create opportunities for them to reach their ambitions.
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HBR's 10 Must Reads on Women and Leadership
- HBR's 10 Must Reads Series
- Narrateur(s): Callie Beaulieu, William Sarris
- Série: HBR's 10 Must Reads series
- Durée: 7 h et 20 min
- Date de publication: 2020-03-31
- Langue: Anglais
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This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues....
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Prix courant: 22,26$ ou 1 crédit
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All You Have to Do Is Ask
- How to Master the Most Important Skill for Success
- Auteur(s): Wayne Baker
- Narrateur(s): Wayne Baker, Jason Culp
- Durée: 4 h et 46 min
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Studies show that asking for help makes us better and less frustrated at our jobs. It helps us find new opportunities and new talent. It unlocks new ideas and solutions, and enhances team performance. And it helps us get the things we need outside the workplace as well. And yet, we rarely give ourselves permission to ask. Here, Wayne Baker shares a set of strategies - used at companies like Google, GM, and IDEO - that individuals, teams, and leaders can use to make asking for help a personal and organizational habit.
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All You Have to Do Is Ask
- How to Master the Most Important Skill for Success
- Narrateur(s): Wayne Baker, Jason Culp
- Durée: 4 h et 46 min
- Date de publication: 2020-01-14
- Langue: Anglais
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A set of tools for mastering the one skill standing between us and success: the ability to ask for the things we need to succeed....
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Prix courant: 17,48$ ou 1 crédit
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The Algorithmic Leader
- How to Be Smart When Machines Are Smarter Than You
- Auteur(s): Mike Walsh
- Narrateur(s): Mike Walsh
- Durée: 6 h et 56 min
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The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves. We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity?
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Eye Opening!!!
- Écrit par The Big K le 2019-04-03
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The Algorithmic Leader
- How to Be Smart When Machines Are Smarter Than You
- Narrateur(s): Mike Walsh
- Durée: 6 h et 56 min
- Date de publication: 2019-01-17
- Langue: Anglais
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The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves....
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Prix courant: 25,00$ ou 1 crédit
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Faster Cheaper Better
- Auteur(s): Michael Hammer, Lisa Hershman
- Narrateur(s): George K. Wilson
- Durée: 10 h et 16 min
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The central problem Hammer saw is that despite good intentions, companies don’t perform at the levels they need to because the way they do things is screwed up. This book is a tool kit for how to do things right, providing its listeners with the skills to make deep and fundamental changes in how companies do their work.
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Faster Cheaper Better
- Narrateur(s): George K. Wilson
- Durée: 10 h et 16 min
- Date de publication: 2011-01-10
- Langue: Anglais
- This book is a tool kit for how to do things right, providing its listeners with the skills to make deep and fundamental changes in how companies do their work....
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Prix courant: 26,83$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Auteur(s): Charlie Gilkey
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone: reaching our goals depends on how effectively we work with others, and teams have their own habits that can help - or hinder - success. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team.
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Practical team improvement
- Écrit par jmk le 2023-12-31
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
- Date de publication: 2023-08-29
- Langue: Anglais
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team....
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Prix courant: 37,83$ ou 1 crédit
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Ubuntu!
- An Inspiring Story About an African Tradition of Teamwork and Collaboration
- Auteur(s): Bob Nelson, Stephen Lundin
- Narrateur(s): Dominic Hoffman
- Durée: 3 h et 35 min
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A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling author of 1001 Ways to Reward Employees.
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Ubuntu!
- An Inspiring Story About an African Tradition of Teamwork and Collaboration
- Narrateur(s): Dominic Hoffman
- Durée: 3 h et 35 min
- Date de publication: 2010-03-30
- Langue: Anglais
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A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling author of 1001 Ways to Reward Employees....
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Prix courant: 10,49$ ou 1 crédit
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Improvement Starts with I
- A Practical Guide to Building an Extraordinary Lean Culture
- Auteur(s): Tom Hughes
- Narrateur(s): Tom Hughes
- Durée: 4 h et 58 min
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“Everyone wants everyone else to change.” That is the fundamental reason why most organizational transformations fail. Leaders want their people to exhibit behaviors that they don’t exhibit themselves. Team members feel powerless to make significant change just because of where they are situated on the organization chart. Improvement Starts with I provides you with a framework to change this through a simple plan that, when followed, will deliver outstanding engagement, improvement, and results, helping you avoid the potholes into which countless companies have fallen.
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Improvement Starts with I
- A Practical Guide to Building an Extraordinary Lean Culture
- Narrateur(s): Tom Hughes
- Durée: 4 h et 58 min
- Date de publication: 2022-07-26
- Langue: Anglais
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“Everyone wants everyone else to change” is the reason why most organizational transformations fail. Leaders want their people to exhibit behaviors they don’t exhibit themselves. Team members feel powerless to make change because of where they are on the organization chart....
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Prix courant: 18,74$ ou 1 crédit
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The Power of Remote
- Building High-Performing Organizations That Thrive in the Virtual Workplace
- Auteur(s): Cynthia Watson, Shane Spraggs
- Narrateur(s): Zack Sage
- Durée: 7 h et 56 min
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With increased demand for hybrid and fully remote work styles, most firms understand that some form of distance work is here to stay—and have put some remote protocols in place. But many companies either see the shift to remote work as a threat to their culture and management style, or they just don’t know how to make the transition. It’s time to take advantage of the many opportunities remote work presents. This book will tell you how.
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The Power of Remote
- Building High-Performing Organizations That Thrive in the Virtual Workplace
- Narrateur(s): Zack Sage
- Durée: 7 h et 56 min
- Date de publication: 2023-03-27
- Langue: Anglais
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Many companies either see the shift to remote work as a threat to their culture and management style, or they just don’t know how to make the transition. It’s time to take advantage of the many opportunities remote work presents....
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Prix courant: 15,22$ ou 1 crédit
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How to Get Sh*t Done
- Why Women Need to Stop Doing Everything So They Can Achieve Anything
- Auteur(s): Erin Falconer
- Narrateur(s): Lauren Fortgang
- Durée: 6 h et 38 min
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Finally, in the first productivity book by a woman in a decade, Erin Falconer will show you how to do less - a lot less. In fact, How to Get Sh*t Done will teach you how to zero in on the three areas of your life where you want to excel, and then it will show you how to offload, outsource, or just stop giving a damn about the rest. In How to Get Sh*t Done she shows how even the most perfectionistic among us can tap in to our inner free spirit and learn to feel like badasses rather than drudges.
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Not what I expected
- Écrit par Belle le 2018-02-03
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How to Get Sh*t Done
- Why Women Need to Stop Doing Everything So They Can Achieve Anything
- Narrateur(s): Lauren Fortgang
- Durée: 6 h et 38 min
- Date de publication: 2018-01-02
- Langue: Anglais
- Finally, in the first productivity book by a woman in a decade, Erin Falconer will show you how to do less - a lot less....
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Prix courant: 37,53$ ou 1 crédit
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The 4 Day Week
- How the Flexible Work Revolution Can Increase Productivity, Profitability and Wellbeing, and Create a Sustainable Future
- Auteur(s): Andrew Barnes, Stephanie Jones
- Narrateur(s): Andrew Barnes
- Durée: 7 h et 16 min
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In The 4 Day Week, entrepreneur and business innovator Andrew Barnes makes the case for the four-day week as the answer to many of the ills of the 21st-century global economy. Barnes conducted an experiment in his own business, the New Zealand trust company Perpetual Guardian, and asked his staff to design a four-day week that would permit them to meet their existing productivity requirements on the same salary but with a 20 percent cut in work hours. The outcomes of this trial, which no business leader had previously attempted on these terms, were stunning.
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The 4 Day Week
- How the Flexible Work Revolution Can Increase Productivity, Profitability and Wellbeing, and Create a Sustainable Future
- Narrateur(s): Andrew Barnes
- Durée: 7 h et 16 min
- Date de publication: 2020-01-07
- Langue: Anglais
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In The 4 Day Week, entrepreneur and business innovator Andrew Barnes makes the case for the four-day week as the answer to many of the ills of the 21st-century global economy....
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Prix courant: 30,09$ ou 1 crédit
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Working With You Is Killing Me
- Freeing Yourself from Emotional Traps at Work
- Auteur(s): Katherine Crowley, Kathi Elster
- Narrateur(s): Katherine Crowley, Kathi Elster
- Durée: 3 h et 28 min
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If you find yourself getting fed up and frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who habitually challenges your authority, chances are you're caught in an emotional trap in the workplace. Quit complaining and do something!
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Working With You Is Killing Me
- Freeing Yourself from Emotional Traps at Work
- Narrateur(s): Katherine Crowley, Kathi Elster
- Durée: 3 h et 28 min
- Date de publication: 2006-01-01
- Langue: Anglais
- The toughest part of any job is dealing with the people around you....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): William Sarris, Norah Tocci
- Durée: 6 h et 34 min
- Version intégrale
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Histoire
Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.
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HBRs 10 Must Reads on Building a Great Culture
- HBR's 10 Must Reads Series
- Narrateur(s): William Sarris, Norah Tocci
- Série: HBR's 10 Must Reads series
- Durée: 6 h et 34 min
- Date de publication: 2019-11-12
- Langue: Anglais
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We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assess the type and current state of your company's culture....
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Prix courant: 22,26$ ou 1 crédit
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The Talent War
- How Special Operations and Great Organizations Win on Talent
- Auteur(s): Mike Sarraille, George Randle, Josh Cotton
- Narrateur(s): Mike Sarraille, George Randle, Jocko Willink - foreword
- Durée: 6 h et 24 min
- Version intégrale
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Au global
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Performance
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Histoire
The Talent War explores how US Special Operations Forces assess, select, and develop their world-class talent. You'll learn how to adopt a talent mindset, the single greatest weapon you can possess in the war for talent. When your organization reflects this mindset, you will hire, train, and develop the right people and put them in the best positions to make decisions that allow you to retake the advantage and win the war.
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This is the lead book on talent
- Écrit par Chris le 2022-09-19
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The Talent War
- How Special Operations and Great Organizations Win on Talent
- Narrateur(s): Mike Sarraille, George Randle, Jocko Willink - foreword
- Durée: 6 h et 24 min
- Date de publication: 2020-11-10
- Langue: Anglais
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The Talent War explores how US Special Operations Forces assess, select, and develop their world-class talent. You'll learn how to adopt a talent mindset, the single greatest weapon you can possess in the war for talent....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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