Workplace Management
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Lessons from the Hanoi Hilton
- Six Characteristics of High-Performance Teams
- Auteur(s): Peter Fretwell, Taylor Baldwin Kiland
- Narrateur(s): Kevin T. Collins
- Durée: 5 h et 41 min
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Performance
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Histoire
Why were the American POWs imprisoned at the Hanoi Hilton so resilient in captivity and so successful in their subsequent careers? This book presents six principles practiced within the POW organizational culture that can be used to develop high-performance teams everywhere. The authors offer examples from both the POWs’ time in captivity and their later professional lives that identify, in real-life situations, the characteristics necessary for sustainable, high-performance teamwork.
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Lessons from the Hanoi Hilton
- Six Characteristics of High-Performance Teams
- Narrateur(s): Kevin T. Collins
- Durée: 5 h et 41 min
- Date de publication: 2013-10-21
- Langue: Anglais
- This book presents six principles practiced within the POW organizational culture that can be used to develop high-performance teams everywhere....
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Prix courant: 23,75$ ou 1 crédit
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Auteur(s): Gillian Tett
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
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Performance
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From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work and how some people and organizations can break those silos down to unleash innovation.
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The Silo Effect
- The Peril of Expertise and the Promise of Breaking Down Barriers
- Narrateur(s): Fiona Hardingham
- Durée: 10 h et 6 min
- Date de publication: 2015-09-01
- Langue: Anglais
- From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments - silos - hinders our work....
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Prix courant: 25,24$ ou 1 crédit
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Auteur(s): Bill Capodagli, Lynn Jackson
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
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Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.
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The Disney Way, Third Edition
- Harnessing the Management Secrets of Disney in Your Company
- Narrateur(s): Gary Regal
- Durée: 11 h et 43 min
- Date de publication: 2021-07-20
- Langue: Anglais
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Authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate Disney's four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success....
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Prix courant: 28,72$ ou 1 crédit
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Auteur(s): Melinda Briana Epler
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
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Performance
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast. How to Be an Ally shows how to take personal responsibility for driving change that's good for people - and for business.
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How to Be an Ally
- Actions You Can Take for a Stronger, Happier Workplace
- Narrateur(s): Terry Lee-Fellows
- Durée: 8 h et 6 min
- Date de publication: 2022-01-03
- Langue: Anglais
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Every business leader today should be asking themselves these questions. Systems and processes have been skewed too long in favor of some at the expense of others, and things are changing - fast....
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Prix courant: 22,26$ ou 1 crédit
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The Power of Thanks
- How Social Recognition Empowers Employees and Creates a Best Place to Work
- Auteur(s): Eric Mosley, Derek Irvine
- Narrateur(s): Kevin Young
- Durée: 6 h et 59 min
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Au global
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Performance
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Histoire
Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company.
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The Power of Thanks
- How Social Recognition Empowers Employees and Creates a Best Place to Work
- Narrateur(s): Kevin Young
- Durée: 6 h et 59 min
- Date de publication: 2021-07-30
- Langue: Anglais
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The most powerful word in your leadership vocabulary is...thanks....
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Prix courant: 22,97$ ou 1 crédit
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Making Work Human
- How Human-Centered Companies Are Changing the Future of Work and the World
- Auteur(s): Eric Mosley, Derek Irvine
- Narrateur(s): Mike Chamberlain
- Durée: 8 h et 20 min
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Performance
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Histoire
From the pioneers of the management strategy that's transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.
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Making Work Human
- How Human-Centered Companies Are Changing the Future of Work and the World
- Narrateur(s): Mike Chamberlain
- Durée: 8 h et 20 min
- Date de publication: 2022-07-19
- Langue: Anglais
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From the pioneers of the management strategy that's transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum....
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Prix courant: 22,26$ ou 1 crédit
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Joy and Success at Work
- Building Organizations That Don’t Suck the Life out of People
- Auteur(s): Mark McClain
- Narrateur(s): Mark McClain
- Durée: 3 h et 39 min
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“I can’t wait to get to work!” When was the last time you felt that way? Have you ever? Mark McClain has and still does. He and his leadership teams have focused on creating companies that make the quality of their employees’ work experiences of equal importance to the quality of the solutions those employees create.
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Joy and Success at Work
- Building Organizations That Don’t Suck the Life out of People
- Narrateur(s): Mark McClain
- Durée: 3 h et 39 min
- Date de publication: 2021-02-12
- Langue: Anglais
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“I can’t wait to get to work!” When was the last time you felt that way? Have you ever? Mark McClain has and still does. He and his leadership teams have focused on creating companies that make the quality of their employees’ work experiences as important as their work....
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Prix courant: 18,74$ ou 1 crédit
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Whiplash
- How to Survive Our Faster Future
- Auteur(s): Joi Ito, Jeff Howe
- Narrateur(s): James Foster
- Durée: 7 h et 48 min
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Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.
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Whiplash
- How to Survive Our Faster Future
- Narrateur(s): James Foster
- Durée: 7 h et 48 min
- Date de publication: 2016-12-06
- Langue: Anglais
- Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions joined, an explosive force was unleashed....
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Prix courant: 26,00$ ou 1 crédit
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Nudge Change Management
- Moving Organizations with Data and Transparency
- Auteur(s): Matt D.M. Watson PhD
- Narrateur(s): Frank Gerard
- Durée: 2 h
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We humans crave security. Yet, continual change and adaptation are the lifeblood of a company. Keeping an organization competitive and relevant means regular change, thus shattering the sense of security people have with their jobs and their livelihoods. It’s no wonder people resist change. No matter a global corporation or small business, change is often "done" to a voiceless workforce.
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Nudge Change Management
- Moving Organizations with Data and Transparency
- Narrateur(s): Frank Gerard
- Durée: 2 h
- Date de publication: 2021-05-25
- Langue: Anglais
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We humans crave security. Yet, continual change and adaptation are the lifeblood of a company. Keeping an organization competitive and relevant means regular change, thus shattering the sense of security people have with their jobs and their livelihoods....
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Prix courant: 8,71$ ou 1 crédit
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Workplace Ethics
- Mastering Ethical Leadership and Sustaining a Moral Workplace (The Paul Falcone Resource Series)
- Auteur(s): Paul Falcone
- Narrateur(s): John Behrens
- Durée: 3 h et 35 min
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Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.
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Workplace Ethics
- Mastering Ethical Leadership and Sustaining a Moral Workplace (The Paul Falcone Resource Series)
- Narrateur(s): John Behrens
- Série: The Paul Falcone Workplace Leadership Series
- Durée: 3 h et 35 min
- Date de publication: 2022-03-01
- Langue: Anglais
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Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders....
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Prix courant: 19,80$ ou 1 crédit
Prix réduit: 19,80$ ou 1 crédit
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HBR's 10 Must Reads on Managing in a Downturn (Expanded Edition)
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Rick Adamson, Susan Hanfield
- Durée: 5 h et 53 min
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Performance
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Histoire
We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow while your competitors stumble. This book will inspire you to: harness your resources to pull through a pandemic; learn the right lessons from previous recessions; minimize pain while cutting costs and managing risk; foster a healthy culture during anxious times; make smart moves to protect your own job; and seize the opportunity to innovate and reinvent your business.
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HBR's 10 Must Reads on Managing in a Downturn (Expanded Edition)
- HBR's 10 Must Reads Series
- Narrateur(s): Rick Adamson, Susan Hanfield
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 53 min
- Date de publication: 2021-03-16
- Langue: Anglais
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We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow while your competitors stumble....
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Prix courant: 22,26$ ou 1 crédit
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Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- Auteur(s): Catherine Garrod
- Narrateur(s): Catherine Garrod
- Durée: 5 h et 52 min
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Unless you’re consciously including people, you’re almost certainly unconsciously excluding people. Discover 99 decisions and 5 simple habits for creating more inclusive organisations, inside and out. Rather than top-down change initiatives involving huge teams, Catherine Garrod advocates for combining skill and will to guide people in their everyday thinking. Then developing reporting to create social accountability and track departmental progress.
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Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- Narrateur(s): Catherine Garrod
- Durée: 5 h et 52 min
- Date de publication: 2023-08-15
- Langue: Anglais
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Unless you’re consciously including people, you’re almost certainly unconsciously excluding people. Discover 99 decisions and 5 simple habits for creating more inclusive organisations, inside and out.
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Prix courant: 21,92$ ou 1 crédit
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Great Teams
- 16 Things High Performing Organizations Do Differently
- Auteur(s): Don Yaeger
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 8 min
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Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the New England Patriots and San Antonio Spurs, what do some organizations do seemingly better than most of their opponents? Don identified 16 habits that drive high-performing teams. Building on stories, examples, and first-hand accounts, each chapter in Great Teams comes with applicable examples on how to apply these characteristics in any organization.
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Great Teams
- 16 Things High Performing Organizations Do Differently
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 8 min
- Date de publication: 2016-07-19
- Langue: Anglais
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Great Teams is the ultimate intersection of the sports and business worlds and a powerful companion for thought leaders, teams, managers, and organizations that seek to perform similarly. The insight shared in this book is sure to enhance any team in its pursuit of excellence....
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Prix courant: 25,63$ ou 1 crédit
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Leading Remote Teams
- Embrace the Future of Remote Work Culture
- Auteur(s): Alexis Gerst
- Narrateur(s): Christine Dylan
- Durée: 1 h et 40 min
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Adjusting to the new virtual work framework is the key to unlocking your team's full potential and avoiding common pitfalls. And Alexis Gerst, the author of this game-changing remote team management guide, has left no stone unturned in leading effective virtual teams. Packed with practical tips for managers - including email communication tips and virtual meeting tips - this easy-to-follow virtual management book will allow you to face all future challenges with confidence.
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Leading Remote Teams
- Embrace the Future of Remote Work Culture
- Narrateur(s): Christine Dylan
- Durée: 1 h et 40 min
- Date de publication: 2021-04-27
- Langue: Anglais
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Adjusting to the new virtual work framework is the key to unlocking your team's full potential and avoiding common pitfalls. And Alexis Gerst, the author of this game-changing remote team management guide, has left no stone unturned in leading effective virtual teams....
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Prix courant: 8,71$ ou 1 crédit
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Auteur(s): Deborah Perry Piscione
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
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In Secrets of Silicon Valley, entrepreneur and media commentator Deborah Perry Piscione takes us inside this vibrant ecosystem where meritocracy rules the day. She explores Silicon Valley's exceptionally risk-tolerant culture, and why it thrives despite the many laws that make California one of the worst states in the union for business.
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
- Date de publication: 2013-09-03
- Langue: Anglais
- While the global economy languishes, one place just keeps growing despite failing banks, uncertain markets, and high unemployment: Silicon Valley....
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Prix courant: 37,04$ ou 1 crédit
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When Organizing Isn't Enough
- SHED Your Stuff, Change Your Life
- Auteur(s): Julie Morgenstern
- Narrateur(s): Karen White
- Durée: 10 h et 11 min
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Are you eager to make a change but unsure what's next? Organizing works when you know where you're going but don't know how to get there. But sometimes organizing isn't enough. When you're eager to make a change in your life but are unsure of your new destination, you need to SHED.
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When Organizing Isn't Enough
- SHED Your Stuff, Change Your Life
- Narrateur(s): Karen White
- Durée: 10 h et 11 min
- Date de publication: 2009-10-30
- Langue: Anglais
- Are you eager to make a change but unsure what's next? Organizing works when you know where you're going but don't know how to get there. But sometimes organizing isn't enough....
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Prix courant: 32,41$ ou 1 crédit
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Red Team
- How to Succeed by Thinking Like the Enemy
- Auteur(s): Micah Zenko
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
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Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood. Today, red teams - comprised primarily of fearless skeptics and those assuming the role of saboteurs who seek to better understand the interests, intentions, and capabilities of institutions or potential competitors - are used widely in both the public and private sector.
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Red Team
- How to Succeed by Thinking Like the Enemy
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
- Date de publication: 2015-11-03
- Langue: Anglais
- Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood....
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Prix courant: 32,00$ ou 1 crédit
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The Inspiring Leader
- Unlocking the Secrets of How Extraordinary Leaders Motivate
- Auteur(s): John H. Zenger
- Narrateur(s): Rick Adamson
- Durée: 6 h et 45 min
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The Inspiring Leader reveals the authors' newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them.
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The Inspiring Leader
- Unlocking the Secrets of How Extraordinary Leaders Motivate
- Narrateur(s): Rick Adamson
- Durée: 6 h et 45 min
- Date de publication: 2021-07-22
- Langue: Anglais
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The Inspiring Leader reveals the authors' newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them....
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Prix courant: 22,26$ ou 1 crédit
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HBR's 10 Must Reads on Communication, Vol. 2
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Janet Metzger, Rich Miller
- Durée: 4 h et 51 min
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Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.
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HBR's 10 Must Reads on Communication, Vol. 2
- HBR's 10 Must Reads Series
- Narrateur(s): Janet Metzger, Rich Miller
- Série: HBR's 10 Must Reads series
- Durée: 4 h et 51 min
- Date de publication: 2021-03-23
- Langue: Anglais
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Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; and more....
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Prix courant: 14,47$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Version intégrale
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Au global
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Performance
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Histoire
Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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