It’s the busiest season of the year, and Forest Manor Hotel is quite literally falling apart. So when Izzy and Lucas are given the same shift on the hotel’s front desk, they have no choice but to put their differences aside and see it through. The hotel won't stay afloat beyond Christmas without some sort of miracle. But when Izzy returns a guest’s lost wedding ring, the reward convinces management that this might be the way to fix everything. With four rings still sitting in the lost & found, the race is on for Izzy and Lucas to save their beloved hotel—and their jobs.

Ever since a car accident tore her family apart, Holly has been part of a lonely-hearts holiday letter–writing club. Each December, she writes to a stranger who is also spending Christmas alone, and receives a letter from another lonely person in return. Usually, the letters go unanswered. That’s the point—the letters are anonymous, and the senders write whatever is in their heart. But this year, the letter Holly receives is different; not only is the letter full of a grief she knows all too well, but its writer, Emma, mentions a place that Holly has visited.

Lucy Young is twenty-six and tired. Tired of fetching coffees for senior TV producers, sick of going on disastrous dates, and done with living in a damp flat with roommates who never buy toilet paper. After another disappointing date, Lucy stumbles upon a wishing machine. Pushing a coin into the slot, Lucy closes her eyes and wishes with all her might: Please, let me skip to the good part of my life.

When Roisin and Joe join their friends for a weekend at a country house, it’s a triple celebration—a birthday, an engagement, and the launch of Joe’s shiny new TV show. But as the weekend unfolds, tensions come to light in the group and Roisin begins to question her own relationship. And as they watch the first episode of Joe’s drama, she realizes that the private things she told him—which should have stayed between them—are right there on the screen.

Spending her thirtieth birthday alone is not what dating columnist Cleo Wilder wanted, but she plans a solo retreat―at the insistence of her boss―in the name of re-energizing herself and adding a new perspective to her column. The remote Irish island she’s booked is a far cry from London, but at least it’s a chance to hunker down in a luxury cabin and indulge in some self-care while she figures out the next steps in her love life and her career.

Laurie is sure love at first sight doesn't exist anywhere but the movies. But then, through a misted-up bus window one snowy December day, she sees a man who she knows instantly is the one. Their eyes meet, there's a moment of pure magic...and then her bus drives away. Certain they're fated to find each other again, Laurie spends a year scanning every bus stop and cafe in London for him. But she doesn't find him, not when it matters anyway. Instead they "reunite" at a Christmas party, when her best friend, Sarah, giddily introduces her new boyfriend: the man from the bus.

Sasha has had it. She cannot bring herself to respond to another inane, “urgent” email or participate in the corporate employee joyfulness program. She hasn’t seen her friends in months. Sex? Seems like a lot of effort. Even cooking dinner takes far too much planning. Sasha has hit a wall. Armed with good intentions to drink kale smoothies, try yoga, and find peace, she heads to the seaside resort she loved as a child. But it’s the off season, the hotel is in a dilapidated shambles, and she has to share the beach with the only other occupant: a grumpy guy named Finn.

Wildly different half sisters Maggie, Simone, and Star have hardly seen one another since their sprightly summers at Rowan Thorp, their eccentric father Augustus’s home. Known for his bustling approach to the knick-knack shop he ran, Augustus was loved by all and known by none, not even his daughters. Now, years later, the three estranged women are called upon for the reading of Augustus’s will and quickly realize he's orchestrated a series of hoops through which they must jump to unlock their inheritance.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

Melody Gallard may be the daughter of music royalty, but her world is far from glamorous. She spends her days restoring old books and avoiding the limelight (one awkward tabloid photo was enough, thanks). But when a producer offers her a lot of money to reunite her mother’s band on live tv, Mel begins to wonder if it’s time to rattle the cage, shake up her quiet life…and see him again. The only other person who could wrangle the rock and roll divas.

Eve Hatch lives for surprises! Just kidding. She expects every tomorrow to be pretty much the same as today. She loves her cozy apartment in Brooklyn that’s close to her childhood best friend Willa, and far from her midwestern, traditional family who has never really understood her. While her job is only dream-adjacent, it’s comfortable and steady. She always knows what to expect from her life . . . until she finds herself expecting after an uncharacteristic one-night stand.

Amelia Rose, known as Rae Rose to her adoring fans, is burned-out from years of maintaining her “princess of pop” image. Inspired by her favorite Audrey Hepburn film, Roman Holiday, she drives off in the middle of the night for a break in Rome . . . Rome, Kentucky, that is. When Noah Walker finds Amelia on his front lawn in her broken-down car, he makes it clear he doesn’t have the time or patience for celebrity problems. Despite his better judgment, he lets her stay in his guest room—but only until her car is fixed—then she’s on her own.

It’s been almost two years since Effie’s beloved parents got divorced, destroying the image of the happy, loving childhood she thought she had. Since then, she’s become estranged from her father and embarked on a feud with his hot (and much younger) girlfriend, Krista. And now, more earth-shattering news: They’ve sold Greenoaks, the rambling Victorian country house Effie has always called home.

Gigi Graham has exactly three goals: qualify for the women's national hockey team, win Olympic gold, and step out of her famous father's shadow. So far, so good, except for two little things. Fine—a little thing and a big, grumpy thing. She needs to improve her game behind the net, and she needs help from Luke Ryder. Ryder is six-foot five, built, opinionated, rude . . . and sexy as hell. But he's still the enemy.

Clementine forms a plan to keep her heart safe: work hard, find someone decent to love, and try to remember to chase the moon. The last one is silly and obviously metaphorical, but her aunt always told her that you needed at least one big dream to keep going. And for the last year, that plan has gone off without a hitch. Mostly. The love part is hard because she doesn’t want to get too close to anyone—she isn’t sure her heart can take it. And then she finds a strange man standing in the kitchen of her late aunt’s apartment.