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  • Coach the Person, Not the Problem

  • A Guide to Using Reflective Inquiry
  • Written by: Marcia Reynolds
  • Narrated by: Tiffany Williams
  • Length: 5 hrs and 13 mins
  • 4.8 out of 5 stars (26 ratings)

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Coach the Person, Not the Problem

Written by: Marcia Reynolds
Narrated by: Tiffany Williams
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Publisher's Summary

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach’s toughest skills: thoughtfully reflecting clients’ words and expressions back to them so they see themselves and their world through new eyes.

“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations. 

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: Focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

©2020 Marcia Reynolds (P)2020 Marcia Reynolds

What listeners say about Coach the Person, Not the Problem

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Inspiring and educative

The book is ideal for someone studying to be a certified ICF coach or someone who wants to understand the competencies and realities surrounding the coaching profession. One of my favourite aspects of this book is that it has a lot of case studies, where the author shares some of her actual experiences to illustrate a concept. It really helps bringing things from abstract to practical. As you progress in the book you will likely realize that the competencies of the coaching profession are as useful to your coachees or clients, as they are transformative to you as a coach and as a human being. If you are interested in becoming a coach or want to bring your coaching practice to the next level, I think this book will not disappoint. Enjoy reading.

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It was fantastic!

Their was lots of excellent tips and techniques. I enjoyed the audible book. I highly recommend it!

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So often we want to jump in and give advice …

Loved this book!!

Gained some great nuggets 🥰

Coaching is not advising, judging or wanting to fix the other person

As a coach, we need to remain curious and draw out the answers that resides within the client

When the coach guides or facilitates, the coach empowers the client to be more self aware, as we give them the gift of self-enquiry

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Excellent book

This is great book for those who want to do coaching or to have better conversations. Very easy to listen to and to understand. Teaches you how to shift the conversation from the problem or the situation to the coachee. This will help you and your client dig deeper into the patterns of thinking your client has, and create the shift necessary to get the client unstuck. I believe this is a must read/hear book by any person or coach. I would highly recommend it to mothers of children at any age. Ladies, you will enjoy the success of your children.

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Very empowering, encouraging and insightful.

Absolutely wonderful and straight from the heart. Thank you so very much. Im just getting out there to assisting others. This book and author is Gold and truly resonates with me adding so much courage, too.

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