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No Rules Rules

Netflix and the Culture of Reinvention

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No Rules Rules

Written by: Reed Hastings, Erin Meyer
Narrated by: Jason Culp, Allyson Ryan
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About this listen

Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies.

There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in more than 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again.

This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world.

Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.

*Includes a PDF containing examples of Netflix Culture Maps from the book.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Reed Hastings and Erin Meyer (P)2020 Penguin Audio
Management & Leadership Business Employment Film Business
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What the critics say

“Given the current hostility to the technology sector, the rejection of established H.R. wisdom and intensity of the organizational upheaval promoted by No Rules Rules may generate controversy. Mr. Hastings could have remained under the radar during the Silicon Valley’s cultural maelstrom. Instead, he has entered the fray with an important contribution that provides the beginnings of a road map for the sector to regain trust.... No Rules Rules demonstrates that it is not only possible to pursue both freedom and responsibility at the same time, but that for Silicon Valley and the rest of us to thrive together, it is essential.” (The New York Times)

“Hastings, CEO and cofounder of Netflix, and Meyer, a business professor at INSEAD, team up to explore the organizational cultures, successes, and lessons learned within Netflix...taking turns throughout the book to explain a situation or practice. This format feels conversational, and makes the book very easy to follow.... Informative, thought provoking, and down-to-earth.” (Booklist)

"In alternating sections with Meyer, who provides elaboration based on more than 200 Netflix interviews, Hastings details the making of the Netflix way, from hiring the best creative talent at high pay to increasing candor through frequent feedback and gradually removing controls that stifle innovation.... Fascinating story of a counterintuitive approach that apparently works." (Kirkus Reviews)

What listeners say about No Rules Rules

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could not stop listening to this book

if you are an owner a manager or consultant this is a must read, if in any way you have to do with culture of a business you truly need to read this. some things mentioned are not relevant for me but maybe for you but the majority of this was valued content

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Must Read

This is a great book. How to lead in the age of the thought worker. Freedom and Responsibility are paramount.

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Incredible.

Incredible book on leadership. I love the stories and cultural differences across the world. Incredible book on leadership. I love the stories and cultural differences across the world.

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A touch of therapy for engineers feeling smothered in process

Good perspective on another way of life. Not once was Agile mentioned. Kudos to the author on that accomplishment.

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Amazing insight on how to create an innovative culture of transformation

Absolutely loved No Rules Rules as it provided insight on the importance of Talent Density and candor to create a culture of flexibility and responsibility.

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Amazing content

This was an amazing book. It was filled with practical knowledge, examples and methods to implement many aspects to a growing company.

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Most amazing book about culture i've read

Awesome perspectives on talent development, combination of culture and performance. Integrates a lot of the aspects of Sinek, Collins, Meyer and Brene Brown - all into one book. Reed Hastings has the best examples of learnings and transparency, hard learnt lessons.

I've bought and sent this book to three ppl so far.

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Very well written

Great insights into Netflix culture. Definitely lot to learn from each chapter.

Would recommend this book to anyone who wants to understand culture development and performance evaluations.

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Relatable in many ways

The content gave room to pause and consider your own situations and apply what makes sense. As well, how to build something different. Very helpful and impactful.

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An exciting change in business management

I found this to be a fun book to read. I enjoyed hearing the real-world examples of Reed Hasting’s experience with the Freedom and Responsibility method of leading.
The book is well written and thought provoking.

Low rating on performances because the male voice was very monotone and became hard to listen to after a while.

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