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Smart Service

Real Time Customer Service Skills

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Smart Service

Written by: Marsha Sue Petrie
Narrated by: Marsha Sue Petrie
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 This information is a must for every executive and employee. Everyone you touch every day is your customer: shareholders, employees, managers, partners, and that person purchasing your service or product. Manage customer complaints more effectively, retain a winning staff through savvy leadership techniques, enhance your operations to better satisfy everyone, learn how to add value to all client contacts, and find out what the customer really wants.©2009 Marsha Sue Petrie (P)2009 Made For Success Management & Leadership Personal Success Smart Services

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