Listen free for 30 days

  • The Client-Centered Law Firm

  • How to Succeed in an Experience-Driven World
  • Written by: Jack Newton
  • Narrated by: Jamie Renell
  • Length: 6 hrs and 35 mins
  • 3.5 out of 5 stars (4 ratings)

Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.
The Client-Centered Law Firm cover art

The Client-Centered Law Firm

Written by: Jack Newton
Narrated by: Jamie Renell
Try for $0.00

$14.95 a month after 30 days. Cancel anytime.

Buy Now for $25.00

Buy Now for $25.00

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.

Publisher's Summary

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms.

In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. 

Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

©2020 Jack Newton (P)2020 Jack Newton

What listeners say about The Client-Centered Law Firm

Average Customer Ratings
Overall
  • 3.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    2
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1
Performance
  • 3.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1
Story
  • 3.5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    2
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    3 out of 5 stars

Plug for Clio

Newton tries to shake up the legal world with its focus on putting clients first, but it ends up feeling more like a plug for Clio, which was a bit disappointing. The advice is pretty much what you'd expect - nothing revolutionary. It might be an okay read if you're new to the field, but if you've been around, you probably won't find much new here.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • JLW
  • 2020-08-26

Outstanding -- A Seminal Book For The Legal Profes

Incredibly insightful, this book outlines a clear vision and path for modernizing the practice of law, for the benefit of both clients and lawyers. A must read, for anyone working in professional services.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!