The Domino’s Story cover art

The Domino’s Story

How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution

Preview

Try for $0.00
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.

The Domino’s Story

Written by: Marcia Layton Turner
Narrated by: James Fuertes
Try for $0.00

$14.95 a month after 30 days. Cancel anytime.

Buy Now for $19.80

Buy Now for $19.80

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.
Cancel

About this listen

Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales.

Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in this book.

Through the story of Domino's, you’ll learn:

  • How to create meaningful innovation without changing the core of the product that people already love.
  • How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points.
  • How to grow a company by taking a holistic approach to the business.
  • And, the importance of delivering a quality experience that will keep customers calling for more.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Marcia Layton Turner (P)2020 Thomas Nelson
Management & Leadership Small Business & Entrepreneurship Workplace & Organizational Behaviour Business
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about The Domino’s Story

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.