It’s the busiest season of the year, and Forest Manor Hotel is quite literally falling apart. So when Izzy and Lucas are given the same shift on the hotel’s front desk, they have no choice but to put their differences aside and see it through. The hotel won't stay afloat beyond Christmas without some sort of miracle. But when Izzy returns a guest’s lost wedding ring, the reward convinces management that this might be the way to fix everything. With four rings still sitting in the lost & found, the race is on for Izzy and Lucas to save their beloved hotel—and their jobs.

Minnie Cooper knows two things with certainty: that her New Year's birthday is unlucky, and that it's all because of Quinn Hamilton, a man she's never met. Their mothers gave birth to them at the same hospital just after midnight on New Year's Day, but Quinn was given the cash prize for being the first baby born in London in 1990 - and the name Minnie was meant to have, as well. With luck like that, it's no wonder each of her birthdays has been more of a disaster than the one before.

When Roisin and Joe join their friends for a weekend at a country house, it’s a triple celebration—a birthday, an engagement, and the launch of Joe’s shiny new TV show. But as the weekend unfolds, tensions come to light in the group and Roisin begins to question her own relationship. And as they watch the first episode of Joe’s drama, she realizes that the private things she told him—which should have stayed between them—are right there on the screen.

When Iris decides to move to New York to restart her life, she realizes she underestimated how big the Big Apple really is—all the nostalgic movies set in New York she’d watched with her mom while eating their special secret-recipe gelato didn’t quite do it justice. But Bobby, Iris’s best friend, isn’t about to let her hide away. He drags her to a famous autumn street fair in Little Italy, and as they walk through the food stalls, a little family-run gelateria catches her eye—could it be the same shop that’s in an old photo of her mother’s?

Daphne Bell believes the universe has a plan for her. Every time she meets a new man, she receives a slip of paper with his name and a number on it—the exact amount of time they will be together. The papers told her she’d spend three days with Martin in Paris; five weeks with Noah in San Francisco; and three months with Hugo, her ex-boyfriend turned best friend.

If she wasn’t dead already, Delphie would be dying of embarrassment. Not only did she just die by choking on a microwaveable burger, but now she’s standing in her ‘shine like a star’ nightie in front of the hottest man she’s ever seen. And he’s smiling at her. As they start to chat, everything else becomes background noise. That is until someone comes running out of a door, yelling something about a huge mistake, and sends the dreamy stranger back down to earth. And here Delphie was thinking her luck might be different in the afterlife.

Thirty-one-year-old matchmaker Lola James had it all – until she broke her leg at a wedding and discovered that her so-called ‘best friend’ was suddenly too busy to call, her flat had far too many steps, and her boyfriend replaced her quicker than you can say ‘crutches’. And so she’s back at her parents’ B&B, sleeping in the living room (she can’t get upstairs) and having her hair washed by her mum (she can’t get in the shower). Freshly single and with a lot of time on her hands, Lola is only too pleased to run into gorgeous Dr Will. And then there’s Dean.

Hallie Piper is turning over a new leaf. After belly-crawling out of a hotel room (hello, rock bottom), she decides it’s time to become a full-on adult. She gets a new apartment, a new haircut, and a new wardrobe, but when she logs onto the dating app that she has determined will find her new love, she sees none other than Jack, the guy whose room she snuck out of.

Ever since a car accident tore her family apart, Holly has been part of a lonely-hearts holiday letter–writing club. Each December, she writes to a stranger who is also spending Christmas alone, and receives a letter from another lonely person in return. Usually, the letters go unanswered. That’s the point—the letters are anonymous, and the senders write whatever is in their heart. But this year, the letter Holly receives is different; not only is the letter full of a grief she knows all too well, but its writer, Emma, mentions a place that Holly has visited.

Justin has a curse, and thanks to a Reddit thread, it's now all over the internet. Every woman he dates goes on to find their soul mate the second they break up. When a woman slides into his DMs with the same problem, they come up with a plan: They'll date each other and break up. Their curses will cancel each other’s out, and they’ll both go on to find the love of their lives. It’s a bonkers idea… and it just might work.

Every day Iona, a larger-than-life magazine advice columnist, travels the ten stops from Hampton Court to Waterloo Station by train, accompanied by her dog, Lulu. Every day she sees the same people, whom she knows only by nickname: Impossibly-Pretty-Constant-Reader and Terribly-Lonely-Teenager. Of course, they never speak. Seasoned commuters never do. Then one morning, the man she calls Smart-But-Sexist-Manspreader chokes on a grape right in front of her. He’d have died were it not for the timely intervention of Sanjay, a nurse, who gives him the Heimlich maneuver.

Hopeless romantic and lifestyle reporter Laura’s business trip to the Channel Islands isn’t off to a great start. After an embarrassing encounter with the most attractive man she’s ever seen in real life, she arrives at her hotel and realizes she’s grabbed the wrong suitcase from the airport. Her only consolation is its irresistible contents, each of which intrigues her more and more. The owner of this suitcase is clearly Laura’s dream man. Now, all she has to do is find him.

Daphne always loved the way her fiancé Peter told their story. How they met (on a blustery day), fell in love (over an errant hat), and moved back to his lakeside hometown to begin their life together. He really was good at telling it…right up until the moment he realized he was actually in love with his childhood best friend Petra.

It’s the most wonderful time of the year...but not for Maelyn Jones. She’s living with her parents, hates her going-nowhere job, and has just made a romantic error of epic proportions. But perhaps worst of all, this is the last Christmas Mae will be at her favorite place in the world - the snowy Utah cabin where she and her family have spent every holiday since she was born, along with two other beloved families.

Cara and Millsy have broken up...sort of. After years of being everyone's favourite couple, always up for a party and having fun wherever they go, things have fizzled out. But when they realise they have a whole calendar of events and celebrations with friends and family coming up, Cara and Millsy can't face letting them down. So they decide to make a pact: just convince everyone they're as madly in love as ever and get through the festivities without causing suspicion, and then deal with the break up in the new year. How hard can it be...?