The Power of Moments
Why Certain Experiences Have Extraordinary Impact
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The Power of Moments
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Narrated by:
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Jeremy Bobb
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Written by:
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Chip Heath
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Dan Heath
About this listen
The New York Times best-selling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us - and how we can learn to create such extraordinary moments in our life and work.
While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?
This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience as well as the last moment and forget the rest. Why "we feel most comfortable when things are certain, but we feel most alive when they're not". And why our most cherished memories are clustered into a brief period during our youth.
Listeners discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and, 45 minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world's youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?)
Many of the defining moments in our lives are the result of accident or luck - but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.
©2017 Chip Heath & Dan Heath (P)2017 Simon & Schuster, Inc.You may also enjoy...
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Made to Stick
- Why Some Ideas Survive and Others Die
- Written by: Chip Heath, Dan Heath
- Narrated by: Charles Kahlenberg
- Length: 8 hrs and 37 mins
- Unabridged
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Overall4.5 out of 5 stars 155
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Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 130
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.
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3 out of 5 stars
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too much fluff
- By Par on 2021-06-22
Written by: Chip Heath, and others
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Upstream
- The Quest to Solve Problems Before They Happen
- Written by: Dan Heath
- Narrated by: Dan Heath
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 81
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Performance4.5 out of 5 stars 68
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Story4.5 out of 5 stars 68
New York Times best-selling author Dan Heath examines how to prevent problems before they happen, drawing on insights from his innovative behavior research, as well as hundreds of new interviews with unconventional problem solvers. Most of us spend our days handling a deluge of pressing issues. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why stop at treating the symptoms when you could develop a cure?
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1 out of 5 stars
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Boring and unoriginal
- By HM on 2022-07-26
Written by: Dan Heath
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Switch
- How to Change Things When Change Is Hard
- Written by: Dan Heath, Chip Heath
- Narrated by: Charles Kahlenberg
- Length: 7 hrs and 43 mins
- Unabridged
-
Overall4.5 out of 5 stars 161
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Performance4.5 out of 5 stars 130
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Story4.5 out of 5 stars 129
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed best seller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie.
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5 out of 5 stars
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worth several listens!
- By Renee on 2021-01-23
Written by: Dan Heath, and others
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Making Numbers Count
- The Art and Science of Communicating Numbers
- Written by: Chip Heath, Karla Starr
- Narrated by: Kathe Mazur
- Length: 4 hrs and 35 mins
- Unabridged
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Overall4.5 out of 5 stars 24
-
Performance4.5 out of 5 stars 20
-
Story4.5 out of 5 stars 20
A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data - from best-selling business author Chip Heath.
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3 out of 5 stars
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Great book, but get a physical copy instead
- By Ryan James on 2023-06-10
Written by: Chip Heath, and others
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Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Written by: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall5 out of 5 stars 136
-
Performance5 out of 5 stars 111
-
Story5 out of 5 stars 111
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
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5 out of 5 stars
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amazing
- By Amazon Customer on 2024-12-21
Written by: Will Guidara
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Decisive
- How to Make Better Choices in Life and Work
- Written by: Chip Heath, Dan Heath
- Narrated by: Kaleo Griffith
- Length: 9 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 57
-
Performance4.5 out of 5 stars 45
-
Story4.5 out of 5 stars 45
In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.
-
5 out of 5 stars
-
Vademecum for people that want next level
- By credit on 2019-12-10
Written by: Chip Heath, and others
-
Made to Stick
- Why Some Ideas Survive and Others Die
- Written by: Chip Heath, Dan Heath
- Narrated by: Charles Kahlenberg
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall4.5 out of 5 stars 155
-
Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 130
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.
-
3 out of 5 stars
-
too much fluff
- By Par on 2021-06-22
Written by: Chip Heath, and others
-
Upstream
- The Quest to Solve Problems Before They Happen
- Written by: Dan Heath
- Narrated by: Dan Heath
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 81
-
Performance4.5 out of 5 stars 68
-
Story4.5 out of 5 stars 68
New York Times best-selling author Dan Heath examines how to prevent problems before they happen, drawing on insights from his innovative behavior research, as well as hundreds of new interviews with unconventional problem solvers. Most of us spend our days handling a deluge of pressing issues. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why stop at treating the symptoms when you could develop a cure?
-
1 out of 5 stars
-
Boring and unoriginal
- By HM on 2022-07-26
Written by: Dan Heath
-
Switch
- How to Change Things When Change Is Hard
- Written by: Dan Heath, Chip Heath
- Narrated by: Charles Kahlenberg
- Length: 7 hrs and 43 mins
- Unabridged
-
Overall4.5 out of 5 stars 161
-
Performance4.5 out of 5 stars 130
-
Story4.5 out of 5 stars 129
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed best seller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie.
-
5 out of 5 stars
-
worth several listens!
- By Renee on 2021-01-23
Written by: Dan Heath, and others
-
Making Numbers Count
- The Art and Science of Communicating Numbers
- Written by: Chip Heath, Karla Starr
- Narrated by: Kathe Mazur
- Length: 4 hrs and 35 mins
- Unabridged
-
Overall4.5 out of 5 stars 24
-
Performance4.5 out of 5 stars 20
-
Story4.5 out of 5 stars 20
A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data - from best-selling business author Chip Heath.
-
3 out of 5 stars
-
Great book, but get a physical copy instead
- By Ryan James on 2023-06-10
Written by: Chip Heath, and others
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Written by: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall5 out of 5 stars 136
-
Performance5 out of 5 stars 111
-
Story5 out of 5 stars 111
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
5 out of 5 stars
-
amazing
- By Amazon Customer on 2024-12-21
Written by: Will Guidara
-
Decisive
- How to Make Better Choices in Life and Work
- Written by: Chip Heath, Dan Heath
- Narrated by: Kaleo Griffith
- Length: 9 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 57
-
Performance4.5 out of 5 stars 45
-
Story4.5 out of 5 stars 45
In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.
-
5 out of 5 stars
-
Vademecum for people that want next level
- By credit on 2019-12-10
Written by: Chip Heath, and others
What listeners say about The Power of Moments
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Kat
- 2019-01-20
Outstanding Book!!
In the pursuit and sustainability of happiness, success, and love in one’s life, the power of moments cannot be excluded. The invaluable impact that moments have for each of us in our life’s journey is immeasurable. Well written, well narrated. many examples provided to offer reference to your own need. I will use this great book as a never-ending resource. Thank you, Heath brothers.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Greg P
- 2017-10-06
Great
This book has given me great ideas on how to support and empower those around me.
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1 person found this helpful
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Overall5 out of 5 stars
- Shawn Monette
- 2020-01-21
Business owners take notice!
Small business owners should read (or listen to) this book. We have so many opportunities to create moments for our staff or customers.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Chantal Goguen
- 2020-09-14
Highly enjoyed
I highly enjoyed this book. I loved the suggestions on creating powerful moments but also understanding why certain moments are so impactful.
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Overall4 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- NIKKI WATTS
- 2023-01-03
incredibly insight
I originally got this because I was hoping it would be more tailored to personal development. however, I was very impressed and pleased with this book. although some would think the examples are not really directed at totally personal development like some books, this one was very good. The author truly connects even the work and other situations to the power of moments. Thank you
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Matthew Dalrymple
- 2018-04-11
very inspirational
lots of applications both in my personal life and at work. a must read. lots of practical ways to apply it
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Dorel Cusa
- 2018-04-24
Highly motivational book
Its the type of book that you want to listen it twice, is so much good information.
Things that we know but we never sat down and thought about it.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Sean
- 2020-01-23
Reading this book with listening Audible!
Review about the book.
it is so helpful for my personal life and work. As a product designer, I think about how our product help users life easier and happier. This book is so inspired me to rethink what kind of moment we can create for the users while they are using our products.
Also, Audible helps me to read fast and on time. I am reading and listening at the same time. It helps me to read more in on time.
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Overall4 out of 5 stars
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Performance4 out of 5 stars
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Story5 out of 5 stars
- Gilaine St-Cyr Schneider
- 2020-02-08
Presence is everything
This book highlights the importance of being present and seizing the moments in customer service. People truly remember how they are treated and made to feel. When that feeling lasts and gives a pleasing memory, that will remain for a long time and yield divides in retention and trust.
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