Training für Verkäufer - Einsteiger und Profis 3
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Narrated by:
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Dirk Kreuter
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Written by:
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Dirk Kreuter
About this listen
Aus dem Inhalt - Teil 3:
- Der optimale Kundenbesuch - Vorbereitung bis Nachbereitung;
- Informationen über den Kunden beschaffen;
- Kunden kaufen nur von Siegern!;
- Die Situations- und Bedarfsanalyse;
- Nur die kommunizierte Leistung zählt;
- Die Sie-Formulierung;
- Negationen vermeiden;
- Vorteil-Merkmal-Argumentation;
- Überzeugen über Zeugen;
- Kausignale erkennen;
- Der Test-Abschluss;
- Die wichtigsten Abschlusstechniken;
- Zusatzverkäufe generieren;
- Dem Kunden ein gutes Gefühl geben - die Kaufbestätigung;
- Die Empfehlungsfrage.
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