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  • Treating People Not Patients

  • Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners
  • Written by: Michael Sonick DMD
  • Narrated by: Michael Sonick
  • Length: 6 hrs and 14 mins
  • 5.0 out of 5 stars (1 rating)

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Treating People Not Patients

Written by: Michael Sonick DMD
Narrated by: Michael Sonick
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Publisher's Summary

Your practice (business) is more than just another procedure

Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional. 

You will....

  • Discover the role hospitality plays to make people feel better
  • Understand the power of great service through human connection
  • Learn how to create a first-class impeccable office environment
  • Build a servant hearted team that provides a WOW experience
  • Value mentorship to build excellence into your practice
  • Establish and exercise integrity in all of your work

Alleviate fears and establish trust to relate better with your patients and customers today!
©2022 Michael Sonick DMD (P)2022 Michael Sonick DMD
Workplace & Organizational Behaviour Medicine & Health Care Industry
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A must read for all health professionals and others who serve

Dr. Sonick’s insights into the doctor/ patient relationship offers his readers the opportunity to improve the lives of those they serve. His humanistic approach is one that it is easy for many doctors to lose when facing the challenges of our current health care system. For all the talk of burn out in health care professions, his message is needed more than ever! Through his easy to understand principles based on real world experience, he offers practical advice to start implementing immediately.

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