What Patients Say, What Doctors Hear
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Narrated by:
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Ann Richardson
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Written by:
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Danielle Ofri MD
About this listen
How refocusing conversations between doctors and their patients can lead to better health
Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things.
Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and the fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.
Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn't have to be. Through the powerfully resonant human stories that Ofri is celebrated for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Ofri reveals how better communication can lead to better health for all of us.
©2017 Danielle Ofri (P)2017 Random House AudioWhat the critics say
What listeners say about What Patients Say, What Doctors Hear
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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- Shelley Tkachyk
- 2019-04-24
great read
great book outling how communication break down happens. it's a great read for all situations it shows great examples of how listen skills are being lost by most people and it takes two to communicate.
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- Migo of Egypt
- 2020-12-06
long. boring.
supposedly written from a thesis, intermingled with medical record entries. kept dragging on and on. missed the track of it
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