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Words That Work cover art

Words That Work

Written by: Dr. Frank Luntz
Narrated by: Dr. Frank Luntz
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Publisher's Summary

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country. In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The 10 Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century", he examines how choosing the right words is essential.

Nobody is in a better position to explain than Frank Luntz; he has used his knowledge of words to help more than two dozen Fortune 500 companies grow. He tells us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart, because "satellite" was more cutting edge than "digital cable", and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness".

If you've ever wanted to talk your way out of a traffic ticket or talk your way into a raise, this audiobook's for you.
©2007 Dr. Frank Luntz. All Rights Reserved (P)2007 Hyperion
Personal Success Marketing & Sales Communication & Social Skills
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What the critics say

  • Audie Award Winner, Business Information/Educational, 2008

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  • TNE
  • 2018-02-23

Had Hopes For So Much More

This book was recommended as a volume of effective communication, which at its core it is. Unfortunately it has two things against it. One, it is far more politically driven than the author admits, and his republican political bias colours most of it. This shouldn’t be a surprise based on his experience. Secondly, it is outdated, and many recommendations about language are too related to the early 2000’s when the book was written.

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