Working with Difficult People, Second Revised Edition cover art

Working with Difficult People, Second Revised Edition

Handling the Ten Types of Problem People Without Losing Your Mind

 Preview

Try for $0.00
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.

Working with Difficult People, Second Revised Edition

Written by: Amy Cooper Hakim, Muriel Solomon
Narrated by: Karen Saltus
Try for $0.00

$14.95 a month after 30 days. Cancel anytime.

Buy Now for $23.14

Buy Now for $23.14

Confirm purchase
Pay using card ending in
Switch payment method
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.
Cancel

About this listen

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits - from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers - and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

©1990, 2002, 2016 Prentice Hall, Muriel Solomon, Amy Cooper Hakim (P)2017 Gildan Media LLC Communication & Social Skills Personal Success Workplace & Organizational Behaviour Career Business
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Working with Difficult People, Second Revised Edition

Average Customer Ratings
Overall
  • 2 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1
Performance
  • 2.5 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1
Story
  • 2 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Audible.ca reviews

Amazon Reviews
Sort by:
Filter by:
  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars
Profile Image for Sean M.

Terrible

Terrible advice - it seems like nearly every piece of “knowledge” suggested is passive aggressive, judgmental, or simply cruel.

Report this

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!