• #162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress

  • Jan 21 2025
  • Length: 31 mins
  • Podcast

#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress

  • Summary

  • In a world where customer expectations are higher than ever, the success of your HVAC or plumbing business hinges on one thing: a well-trained team. Jack and John are here to show you how to make it happen.

    Drawing on their experience and dynamic insights, they reveal the secrets to creating training programs that don’t just do the job — but transform how you do business. From onboarding new hires to advanced technical and sales tips, they break down the steps to building high-performance teams.

    Special Thanks to Avoca

    Looking to train your call center and improve technician performance? Avoca AI is here to help your team identify existing issues, improve call quality, and drive results from start to finish.

    Click here to schedule your demo today.

    Contact Owned and Operated:

    • info@ownedandoperated.com
    • Visit the website for more information

    More Ways To Connect with O&O

    • John's YouTube Channel
    • Weekly Newsletter

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    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

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