National conventions are upon us and this year is huge for Aira. Everette Bacon, VP of Blindness Initiatives, will give us news on pricing and plans. Then he and Jenine Stanley will talk NFB and ACB conventions. Carla Kane, Manager, Learning and Development, tells us about the emphasis on navigation training that was shaped with customer input. Carla also brings helpful tips when dealing with convention and a new tool to use with Aira, the What 3 Words app. We welcome questions and comments at airacast@aira.io.

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Airacast is celebrating global Accessibility Awareness Day! In this episode we take a look at Aira’s new Access AI feature. You have a number of ways to get image descriptions and other information both from inside the Aira app and through the share sheet. This includes access to verification or direct connection to our visual interpreters. If you don’t have the Access AI feature in your Aira Explorer app, just tap on the Access AI tab at the bottom of the home screen. Then complete the form to get started. We will email you when your feature is activated.

If you have any questions, suggestions or comments about Access AI, you can email us, support@aira.io. You can also call us at 1-800-835-1934. For more information about visual interpreting, visit our web site at www.aira.io.

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IN the second of our Events series we bring you coverage of the 2024 Kentucky Derby. The race was exciting but there’s so much more to the spectacal of the 150th running of this first jewel in the Triple Crown. Our visual interpreters give you background on the fashions, the horses and jockeys with a feed live from Churchill Downs.

Questions or comments about this podcast? You can email us at airacast@aira.io. Learn more about visual interpreting at www.aira.io.

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Aira Events: Total Eclipse of the Park 2024 Eclipse coverage

Our customers asked for more visual interpreting at live events. We’re starting that coverage with the solar eclipse of 2024. Professional visual interpreters will describe the activities both in the sky and on the ground at the Total Eclipse of the Park event in Rochester, NY. In cooperation with the South East Area Coalition we’ll bring you live descriptions of the totality when the moon completely obscures the sun. Plus much more throughout the afternoon including demos of robots, beep baseball, audio darts and corn hole from the beautiful Genessee Valley Park.

Comments or questions about the podcast? Email us at airacast@aira.io Learn more about visual interpreting at www.aira..io

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Airacast Introducing Access AI

Aira has added AI image description and verification to our mobile and web apps. We’ve bridged that gap between AI and professional, secure human visual interpreters. In this episode we’ll take you through each of the features of Access AI. What differentiates it from other AI image solutions? Chapter markers are included so you can quickly get to the feature you want to learn. To get on the list for the Access AI beta, go to the Access AI tab in the Aira app and follow the prompts or visit https://bit.ly/AccessAIBetaSignup.

For more information about Aira, visit www.aira.io or contact our Customer Care Team at 1.800.835. 1934, support@aira.io. Contact this podcast at airacast@aira.io.

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Join us as we begin the fourth quarter of 2023. CEO Troy Otillio updates us on Aira’s activities and spotlights #NDEAM. Sevana Massih, VP of Service Delivery, gives a big update on our visual interpreters and tells you how you can get free Aira minutes and benefit the community as well. How about using Aira to take in an amazing art exhibit? Learn about it on the call. Plus app updates and your questions. You can contact us via email, airacast@aira.io. 

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Have you been experiencing long wait times or difficulty reaching an agent? Aira’s CEO, Troy Otillio, and VP of Blindness Initiatives, Everette Bacon, give an update. We learn about some new Access Network partners. Then it’s a demo of the new feedback process and how customers made it happen with Product Manager, Jodi Barthel. Plus your questions. 

If you are having difficulty with the Aira Explorer app, please direct issues through the feedback form at the end of each call. You can also send feedback about the app to support@aira.io. Be sure to include the model of your phone and which version of the operating system you are using. 

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We introduce Everett Bacon, VP of Blindness Initiatives. Then The A Team takes over our call to tell you how agents prepare for the busy convention season. If you’re traveling to Houston or Schaumburg, or other conferences throughout July, you won’t want to miss their tips and tricks. 

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