
CORE SKILL: Locating the Root Cause
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Ni'coel and Chelsea present the HDI landscape of getting to root causes. In response to the immediacy of pain, people skip the diagnostic work of locating the source(s). The cycle of addressing symptoms instead of their causes amplifies negative outcomes. Mastering the ability to address root causes instead of symptoms becomes a crucial focal point in enhancing decision-making intelligence.
🔸Explore the global learning hub: humandecisionintelligence.com
🔸Cohost: Chelsea Makena’s work spans leadership development, enablement, engagement, and performance. She partners with founders and tech executives to build humane, high-performance systems. As one of CHDI’s earliest collaborators, she brings a grounded people lens that elevates our conversations on human systems.
▶️ TO BEGIN WORKING WITH THE MATERIAL:
Think back to a time when a decision that you made led to more downstream negative consequences. How did the symptoms and pain you were experiencing lead you to solve the wrong problem? And, looking back, what do you now see as the root cause?