Changing The Industry Podcast

Written by: David Roman & Lucas Underwood
  • Summary

  • This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
    © 2023 Changing The Industry Podcast
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Episodes
  • Episode 205 - Preserving Lost Arts in a Changing Industry With Jeff Eddy
    Feb 24 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Jeff Eddy from Chrome Auto Repair. Jeff shares his unique journey from working in radio and TV production to becoming a successful auto repair shop owner. The conversation reveals key insights about the challenges and transitions involved in running a business, including the shift from being a technician to a business leader. Furthermore, the discussion dives into the significant impact of personal health choices on professional success, with Jeff detailing his own health journey following a heart attack. Whether you’re already in the auto repair industry or considering a career shift, this episode offers valuable perspectives on business growth and personal well-being.

    00:00 "Masterful Reel-to-Reel Splicing"

    10:35 Journey to Becoming a Car Mechanic

    15:14 Unexpected Heart Attack Diagnosis

    18:50 "Managing Daily Business Challenges"

    25:47 Track Eating, Alter Habits

    30:34 Discovering Weed in Vegas

    36:38 Dedicated Work Ethic Ritual

    39:40 Stuck in Youthful Indulgence

    47:07 Price Negotiation Success

    52:13 Advanced Hiring Process Success

    57:58 "Adopting a Forward-Thinking Mindset"

    01:01:56 Evolving Business Giving Philosophy

    01:04:29 "Group Member's Weekly Surprise"

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    1 hr and 10 mins
  • Episode 204 - How Misconceptions in Auto Repair Pricing Impact Business With Jason Quillin
    Feb 17 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, emphasizing the inefficiencies and added costs it brings. He also shares his journey from dealership technician to shop owner, highlighting the struggles with employee management and the importance of creating a cohesive team. They delve into the evolving automotive landscape, particularly the challenges with advanced driver-assistance systems (ADAS) and the reluctance of many shops to adapt to new technologies.

    If you're navigating the complexities of shop ownership or grappling with technological advancements in the industry, this episode is a must-listen for you!

    00:00 Old Dealership Dilemma

    10:09 Audi Calibration and Alignment Issues

    13:00 Entitled Mindset at Dealerships

    19:02 Insurance Claim Plan Discussion

    22:56 Progressive Salary Plan Negotiation

    30:50 Forklift Speed and Skill

    35:02 Perpetual Budget Inflation Cycle

    38:01 Revamping Vocational Education Focus

    45:50 "Turn Signal Communication Spy"

    51:29 Rural Ingenuity: Self-Reliant Rebuilding

    55:03 Opposition Silenced by Authorities

    01:00:32 "Young Farm Kid's Work Ethic"

    01:03:25 Self-Reliance in Modern Society

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    1 hr and 10 mins
  • Episode 203 - Frank Scandura on Maintaining Business Integrity Amid Growing Industry Pressures
    Feb 10 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his insights on several pressing industry issues, including the challenges posed by increasing costs of business and the strain it puts on shop owners. He emphasizes the importance of maintaining strong ethical standards and focusing on people over profits, arguing that this approach will ultimately lead to success.

    00:00 "Frank's Industry Insight"

    08:14 Evolving Car Industry Loyalty

    14:51 Impatient Car Owners

    16:44 The Ruthless Business Shift

    23:32 Balancing Coach Guidance and Growth

    30:44 "Planning for Business Ownership"

    35:38 Business Continuity Planning

    37:10 Uninsured Flood Devastates Businesses

    43:25 Is Solo Business Financially Viable?

    50:44 Premium Service Pitch Lacking Training

    54:04 Unintended Business Incentive Issues

    01:01:47 Advisor Troubles Reduce Shop Revenue

    01:03:24 Businesses Lack Flood Insurance

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    1 hr and 10 mins

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