Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Josh Parnell, a leadership coach with Limitless Leadership. Josh discusses his people-first leadership philosophy, highlighting the importance of authenticity and vulnerability in effective leadership. David shares a candid story about a human error in car repair, contrasting it with the potential precision of automated systems. The trio humorously explores the dynamics of trust between humans and robots, debating the future roles of leaders in an increasingly automated industry.

00:00 Accidentally touched client's spit cup, disgusting.

06:03 Product quality declined; consider complete grooming kits.

07:25 Eric and Scott's beard oil brand, tough identity.

12:35 AI automates car service with precise personalization.

15:54 He'll double-check his work with paint pen.

18:15 Confidence in superior product despite customer indifference.

20:25 Busy schedule; juggling work and errands.

25:36 Robots assemble; humans double-check quality.

28:44 Philosophy unchanged; add personal touch, uniqueness.

32:29 Animals fight for dominance, not artistic contemplation.

35:35 Create safety and trust for clarity, direction.

38:01 Communication issues lead to disengagement and discontent.

42:18 Frank talk on attendance; resolved positively.

44:43 Growth requires persevering through uncomfortable challenges.

47:11 Mountain Dew acid prevents kidney stones formation.

49:57 Urologist explains VA's unique lawsuit protection method.

55:01 Assume positive intent for constructive feedback.

56:55 Document scheduled one-on-ones for actionable meetings.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Justin Allen of Hunter Engineering and Braxton Critcher of Auto Repair News Today to discuss the unique challenges auto shop owners face today. Justin shares his perspective on nurturing and coaching business efficiency rather than just selling equipment. David highlights the complacency and inefficiencies in many shops, while Lucas underscores the importance of long-term financial planning and delegation in preparation for retirement.

00:00 Early in first relationship, married first girlfriend.

08:45 Braxton asks questions while making videos.

12:11 Prioritize customer needs over complete repairs.

20:24 Experiences differ noticeably between repair shops.

23:30 Shops incentivize profitable diagnostic work patterns.

31:37 Navigating illness can be emotionally challenging.

34:12 Cancer spreading in spine; patient experiencing pain.

38:53 Lacking drive to excel and grow business.

42:46 Inspire hope and change in unaware individuals.

51:45 Keep old cars; avoid buying new ones.

53:42 Shop owners' health and life expectancy questioned.

01:03:47 High pressure prompted major business restructuring decision.

01:07:33 Working hard on coaching, systems; feeling nervous.

01:12:24 I've relaxed the structure, affecting business expectations.

01:14:54 Poor Mike due to trampoline discussion.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Cavan Robinson, General Manager with Vehlo. They discuss a hacking incident targeting dealerships to steal client information, underscoring the importance of strong cybersecurity measures. As the conversation shifts, Lucas highlights the vulnerability of storing cryptocurrency on broker sites, sharing cautionary tales about accessing deceased relatives' crypto assets. Toward the end, they dive into industry events like AAPEX and SEMA, discussing the significance of effectively representing multiple shop management products.

00:00 Inner circle shared inappropriate child-content; hidden scandal.
08:31 Industry professionals change roles frequently at shows.
15:19 Expanding branding with diverse products without overlap.
16:29 Collaborative webinar on shop management products showcased.
26:29 Google penalizes sites with intrusive interstitial ads.
27:56 Shopware prioritizes client perspective over shop experience.
34:58 Be curious, not judgmental; collaborative acquisitions foster growth.
42:46 Centralized expert team standardizes multi-platform development efforts.
43:52 Concerns over using dual software for tires.
50:21 Data-driven pricing in tire management boosts sales.
57:07 AI voice scam mimics CEO for fraud.
01:00:52 Money hacked, experienced CIO highlights insider threats.
01:06:21 Launching partnership with industry leaders for efficiency.