Correction at 3:48: Realtor.com was the #1 real-estate website in the USA and Canada at the time.
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In this episode of Behind the Growth, Imran Mian celebrates Christian Rohrer, VP of Design at TD Bank, to explore the evolution of user experience (UX) design and its broader impact on the tech industry. Christian reflects on his journey from tech support engineer to leading design teams, emphasizing the importance of understanding the human side of technology.
Christian touches on career highlights like his work on the Yahoo! homepage redesign in the early 2000s and leading the development of Realtor.com’s first mobile app, underscoring the importance of human-centered design in creating successful products. He also discusses his "three-dimensional framework" for user research methods, which helps design teams select the right tools for different situations.
The conversation covers broader topics like integrating user feedback loops, the role of AI in the future of design, and Christian’s leadership philosophy, which prioritizes soft skills and collaboration. His insights offer valuable lessons for both aspiring UX designers and seasoned professionals alike.
Christian shares insights on:
- Benefits of human-centered design
- Best approaches to product development
- The intersection of innovation and design
- AI's evolving role in UX/UI
- Leadership and team dynamics
Visit mobilelive.ca/podcast to learn more about each guest and read key insights for every episode.