• CBL Episode #101-Sisters in Business: How Natasha & Tamera Grew Their Cleaning Company, Cleancation
    Feb 15 2025

    Join us as we uncover the inspiring journey of Natasha and Tamara, the sister duo at the helm of Cleancation, as they transform their cleaning business from its modest Jamaican roots to a flourishing enterprise in North Jersey. Their story is a testament to resilience and empowerment, with a strong focus on supporting their team, especially single mom contractors, to reach new personal heights. Natasha and Tamara reveal the tools and strategies that have propelled their success, like the Go High Level platform, while candidly discussing its limitations. Their experience offers invaluable insights into the balance between embracing technology and maintaining a personal touch in today's business landscape.

    Discover the innovative hybrid model that Natasha and Tamara employ, blending employees, contractors, and subcontractors to navigate the complexities of the cleaning industry. From narrowing service areas to avoid resource exhaustion to strategically expanding into neighboring states, they share lessons learned from overcoming initial challenges. With a keen awareness of the industry's unexpected hurdles—like the laborious task of wallpaper removal or the mishaps of shower door accidents—they emphasize the crucial need for understanding the scope of each project and ensuring quality control.

    Throughout the episode, Natasha and Tamara open up about the emotional and operational challenges of running a business while highlighting the importance of celebrating personal and team successes. Their discussion on balancing automation with human interaction in customer service offers a refreshing perspective, urging businesses to recognize the irreplaceable value of personal connections. As the sisters reflect on their leadership journey, they inspire us to align our personal goals with our business objectives, creating a positive impact on our teams and the communities we serve.

    Natasha & Tamara Can be reached at cleanation.com

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

    support@myvbk.com

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    1 hr
  • CBL Episode #100-Get your Value Statement's ready...What to say when a Client Belittle's your price!
    Feb 8 2025

    Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco.

    Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing.

    Learn how to stand firm with confidence and professionalism, even when faced with unfair comparisons. Our episode is packed with strategies for crafting polite yet impactful responses, helping you to highlight the value and quality of your services while maintaining your dignity.

    We provide practical advice on handling judgmental perspectives and price negotiations, focusing on the importance of showcasing expertise and care in every service offered.

    Discover how to present a polished image in all communications, and when it’s necessary to assertively set boundaries to navigate belittling behavior. Through this conversation, you'll gain insights into maintaining the balance between professionalism and assertiveness while reinforcing the worth of your trade.

    Want a copy of the value statements we made for the show?
    Click here: https://drive.google.com/file/d/10OIDxfcAd-pGop5pXOGkmymfV7NQtcDg/view?usp=sharing


    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    28 mins
  • CBL Episode #99 The Crime of Heather Nelson and Tipping...
    Feb 1 2025


    Heather Nelson is Cleaning Business Owner in Florida, who was Arrested Over A Christmas Bonus Dispute: A Wake-Up Call for the Industry. ( Link to article is down below or just google it:)

    Should cleaning professionals rely on holiday bonuses and tips, or is it more sustainable to set fair prices from the start? This critical question is at the heart of our latest discussion with Jamie, where we examine the nuances of tipping culture and its impact on the cleaning industry.

    In this episode, we break down a shocking case involving Heather Nielsen, a house cleaner who was arrested after assaulting a client over a withheld Christmas bonus. The incident, which also involved her taking blank checks to cover rent, exposes the risks of unrealistic expectations and financial desperation in the industry.

    We emphasize the importance of professionalism, integrity, and self-worth while encouraging cleaners and business owners to attract clients who genuinely value their work. Additionally, we tackle the complexities of tipping—cash versus credit, ethical concerns.

    https://www.14news.com/2025/01/12/housekeeper-accused-assaulting-83-year-old-employer-who-denied-her-500-christmas-bonus/

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    32 mins
  • CBL EPISODE # 98 Influencers and FREE Cleanings
    Jan 25 2025

    What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.

    In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and discuss how such arrangements might blur professional boundaries. Ultimately, we advocate for a more traditional business approach—like monetary compensation or at least discounted rates—supported by clear, written contracts.

    As we navigate the rapidly evolving influencer landscape, we examine the impact of social media powerhouses on niche markets like cleaning. We highlight the importance of partnering with influencers who align with your brand values and target audience. Along the way, we stress the critical need for written agreements and ROI measurement to determine whether these partnerships are worth the effort. With trends shifting faster than ever, we explore how learning from seasoned experts can help you avoid pitfalls while maximizing the benefits of influencer collaborations.

    Through the lens of post-pandemic realities, we also delve into the ethical aspects of influencer culture and entitlement, particularly in industries like real estate and short-term rentals. Personal anecdotes bring to life the logistical and valuation challenges of offering free services, and we encourage businesses to remain strategic when considering such partnerships.

    We invite you to join the conversation—share your experiences and insights as we foster a community of learning and discussion around influencer deals and their impact on the cleaning industry and beyond.

    Get a Free Mini Course for signing up on my email list!
    Sign up here: Klean Freak University email sign up


    #shannonmiller
    #kleanfreaksuniversity
    #maidsnetworkfb
    #cleaningbusinesscoach

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    31 mins
  • CBL Episode #97-Bed Bug Battles and Cleaning Business Success
    Jan 18 2025

    What happens when a simple summer camp trip turns into a nightmare for a family and a cleaning business? Join us as we recount Sarah's harrowing tale of a bed bug infestation that not only disrupted her home but created a ripple effect in her professional life. This episode is packed with essential knowledge to help you recognize, manage, and prevent these persistent pests—while emphasizing critical business strategies to handle these situations effectively.

    We'll explore the challenges cleaning businesses face in navigating bed bug treatment services, focusing on the importance of cross-contamination prevention and precise pricing. Learn how to implement protocols like using mattress covers, performing thorough inspections, and determining whether to clean before or after pest treatments. These steps are crucial for protecting both your clients and your reputation.

    We’ll dive into practical advice for crafting airtight contracts that address cross-contamination risks and the nuances of pricing post-treatment cleanings. Discover the importance of requiring proof-of-treatment documentation, and see how this process parallels the meticulousness of crime scene cleaning. From understanding bed bug lifecycles to adhering to local regulations, this episode provides actionable insights to help you set competitive rates while ensuring top-notch service.

    Whether you're a seasoned cleaning professional or expanding into new markets, you'll come away with the tools to turn bed bug-related challenges into opportunities for growth and enhanced professionalism. Don’t miss this opportunity to prepare your business for these unexpected invaders while safeguarding your operations and client trust.



    #CleaningBusiness #BedBugs #PestControl #HouseCleaning #CrossContamination #CleaningIndustry #PricingStrategies #BusinessGrowth #ProfessionalCleaning #MattressCleaning #InfestationPrevention #DeepCleaning #CrimeSceneCleaning #CleaningContracts

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    30 mins
  • CBL Episode #96 What & Why you need to supply for your W-2's
    Jan 11 2025

    Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your business—from potential OSHA involvement. Through real-life stories and personal anecdotes, you'll learn how a small oversight could lead to significant consequences.

    New to the cleaning industry and feeling overwhelmed by the "ick factor"? You're not alone. Many newcomers experience a heightened aversion to germs, impacting their performance and glove usage. Jamie and I share practical strategies to tackle this challenge, from leveraging noise distractions during tasks to managing glove supply efficiently through subscription services. We also discuss the importance of considering employees' comfort levels and potential allergies, ensuring a smooth operational flow and addressing common hurdles faced by cleaning businesses of all sizes.

    Discover the essentials of setting up an efficient cleaning kit, whether you're a solo cleaner or managing a team. We cover everything from reliable cleaning products like rubbing alcohol and white vinegar to the practical equipment that ensures quality and consistency. Learn why microfiber cleaning cloths and the Hoover Portavac are our favorites, and how choosing the right tools can significantly enhance your cleaning efficiency. Join us for insights and practical tips that promise to elevate your cleaning business success to new heights.


    Get a Free Mini Course when you sign up for my email list:
    https://klean-freaks-university.newzenler.com/f/welcome-to-klean-freaks-university-1

    Join 6000 Cleaning Business Owners in my FREE FB Group Here:
    https://www.facebook.com/groups/1583362158497744

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

    support@myvbk.com

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

    Show more Show less
    45 mins
  • CBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more...
    Jan 7 2025


    🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟
    In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo.

    Why This Episode Matters:
    Cleaning is more than a task; it’s a way of life that connects your environment to your spirit. We explore the historical roots of these rituals and learn how mindfulness transforms cleaning into a harmonious, intentional practice.

    🎉 But that's not all! Chris shares an intriguing backstory about his unexpected journey into the cleaning industry—complete with Vampire Botox and a twist of love. (Trust us, you won’t want to miss this part!)

    🚀 Business Inspiration for Entrepreneurs:
    Chris’s transformative journey doesn’t stop at cleaning rituals. We uncover his impactful projects in Maryland, his mastery of remote business models, and the strategies behind scaling operations. From leveraging virtual assistants to balancing automation with a human touch, this episode is a goldmine of practical advice for cleaning business owners and entrepreneurs alike.

    🌟 Key Takeaways:

    • Why mastering operations is essential before scaling your business.
    • How to transition to a remote business model effectively.
    • The balance between mentorship, financial planning, and legacy-building.

    🎧 Tune in Now! Whether you're an entrepreneur or just love cultural traditions, this conversation will leave you inspired and equipped for growth.

    📩 Get in Touch with Chris Schwab:
    🌐 Local Business MBA: localbusinessmba.com
    📧 Email: chris@localbusinessmba.com
    🌐 VA Services: inovalocal.com
    📧 Email: chris@inovalocal.com

    💥 FREE Mini-Course for Cleaning Business Owners!
    Sign up for my Price Increase Bootcamp and transform your business today: Click here to join.

    🌐 Join My Community:
    📌 Facebook Group: Join Here
    📚 Latest Courses: www.KleanFreaksUniversity.com

    Hashtags for Maximum Reach:

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

    support@myvbk.com

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

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    1 hr and 20 mins
  • CBL-EPISODE #93 Unlocking 2025: Goals, Mentorship, and Community for Cleaning Business Success with Jamie Runco
    Dec 28 2024

    Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or enhancing your reputation with those coveted five-star reviews.

    Join us as we reveal the blueprint for sustainable growth through the power of mentorship and community. Learn why finding the right coach or joining a mastermind group can be game-changing, and the steps to setting realistic financial and operational targets. Personal stories highlight the importance of building trust and long-term client relationships in an industry where human connections reign supreme. From Courtney Lee's coaching wisdom to Ricky Ricardo's industry insights, this episode is packed with valuable lessons on harnessing the power of relationships and community involvement to secure significant business milestones.

    Send us a text

    It can be crowed when trying to figure out who you are going to learn from

    Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

    Questions? Feel free to reach out!

    Shannon Miller: cleaningbusinesslife@gmail.com

    Join my FB Group: https://www.facebook.com/groups/1583362158497744
    YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

    To order All-Natural Cleaning Products: www.purevergreen.com
    See Shannon's latest courses: www.KleanFreaksUnversity.com

    Show more Show less
    34 mins