Join us on Conversations at The Edge as we dive into the evolving role of HR with Peter Laughter, a renowned talent management and recruitment strategies expert.
This episode explores the challenges organizations face when transitioning from cost-cutting to talent optimization. Peter shares his unique perspective on aligning strategic decisions with HR functions and offers practical solutions for attracting and retaining top talent.

Discover how HR can become a core function and pivotal in driving organizational success. Peter provides actionable strategies, from candidate engagement to leveraging technology, that will enhance your recruitment process and improve the overall candidate experience. Don’t miss this thought-provoking episode where we uncover Peter Laughter’s insights on transitioning from cost-cutting to talent optimization.

Tune in to Conversations at The Edge and gain valuable insights to revolutionize your HR and talent management approach. Be inspired to transform your organization’s HR function and drive success in today’s competitive business landscape.

Focusing on employee experience is crucial for creating great customer experiences and business growth.

A holistic approach to employee experience is crucial for growth, as companies with high employee satisfaction ratings have a faster growth rate than those without.

On the other hand, poor employee experience can negatively impact customers and growthWe invited Tiffani Bova, Growth and Innovation Evangelist at Salesforce, to help us break down the impact of employee experience.

In her new book, The Experience Mindset, Tiffani emphasizes the importance of employee experience in creating great customer experiences. Bova’s research shows that a strong employee experience leads to a better customer experience, resulting in significantly better growth rates.

Companies with high customer experience and employee satisfaction ratings had a 1.8 times faster growth rate than those that did not. However, Bova notes that nobody in organizations owned employee experience and that companies often did nothing with the information they captured from employee surveys.

The negative impact of a poor employee experience was also highlighted, including losing both customers and employees and the ripple effect it has on the organization.

Communication shifts, budget priorities, contract flexibility, uncertainty - the sales landscape is changing rapidly.

How are your sales professionals adapting to the changing sales landscape and overcoming challenges to close deals faster and with more confidence?

Tom Searcy, a leading expert in large account sales, shares valuable strategies and insights on how to sell effectively in the ever-changing sales landscape.

Discover the key shifts in communication methods, budget priorities, and contract flexibility that have impacted the sales process in recent years. Gain valuable tips on standing out in today’s distracted environment and learn about the concept of “speed of confidence” and its role in closing deals faster.

Tom also discusses the importance of thorough research, effective peer-to-peer selling, and involving money people early in the sales cycle. Don’t miss this episode if you’re looking to enhance your sales skills, boost confidence, and navigate uncertainty with success.