Today we discuss essential skills for small business owners including strategic networking, prioritising your time, and the importance of trust.
In this final episode for this Start, Build, and Grow podcast series, host Rob Lawrence interviews Dave Schofield, a seasoned professional with over 46 years of experience in various roles in the banking sector.
Dave emphasises the importance of listening, building a network, as well as your resilience. Sharing insights on leveraging personal connections, and the significance of feedback and reflection, Dave also highlights the value of building your confidence and how coaching and mentoring can support you.
We also focus on reliability, credibility, and intimacy as key elements of building trust in business relationships.
In this episode you'll learn:
Introduction (00:00:00) Getting to know Dave and his professional background.
Career Evolution (00:01:23) Dave's various career transitions within a single organisation over 46 years.
Transition to Development and Training (00:03:01) Dave's shift toward development and training, and the significance of relationships in his work.
Skills for Small Business Owners (00:05:13) The essential skills for small business owners and the importance of networking.
Resilience in Business (00:10:35) Building resilience as a new business owner and managing challenges effectively.
Building a Network (00:16:30) Strategies for creating and maintaining a valuable professional network, even without a formal one.
Using Your Network (00:17:35) The power of personal networks and leveraging them for various purposes, such as fundraising and business support.
Networking Strategies (00:19:36) Exploration of networking strategies, including leveraging LinkedIn, joining specific business networks, and building a social media presence.
Nurturing Your Network (00:22:15) The importance of nurturing and maintaining personal and professional networks, including reciprocity and mutual support.
Prioritising Time (00:25:16) Prioritising time and focusing on activities that add value to personal and professional networks; with a focus on strategic use of time.
Strategic Networking (00:30:47) Insights into strategic networking, including thoughtful reflection, and targeting specific opportunities for network expansion and business success.
Social Media Management (00:34:12) Balancing social media engagement, and time management for effective business presence.
Confidence and Capability (00:39:06) The relationship between confidence, capability, and success in marketing and business, and the importance of experience and giving and seeking feedback.
Coaching and Mentoring (00:45:38) The role of a coach or mentor for moving forward in business.
Intimacy in Business (00:49:40) Dave explains the importance of understanding clients and building relationships for trust in business.
Trust Equation (00:50:47) The elements of reliability, credibility, and intimacy in building trust with customers.
Importance of Trust (00:51:45) Dave emphasises the significance of trust in business relationships and as a foundation for recommendations.
Connecting with Dave (00:52:02) Dave offers his contact information.
About Dave:
"I started work in 1976 at a small branch of TSB (Bank) on the outskirts of Manchester. I come from a family of 4 children; 3
