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Ep. 9 | Client Relationships: Building and regaining trust

Ep. 9 | Client Relationships: Building and regaining trust

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How do you cultivate client relationships for business impact? Jason  Duff, North America Oil & Gas Industry Leader at IBM, shares his  insights in how to build client relationships by listening and  understanding clients’ needs, translating it to the most suitable  product, and what to do when trust is broken. In his talk with John Sullivan, Jason also sheds some light on the oil  and gas industry’s digital transformation story – how it is working  towards sustainability and what lays ahead for the industry in times of  energy transition.

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