Google's Secrets to Getting People to Adopt A.I.
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Google's Secrets to Getting People to Adopt A.I.
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About this listen
This excerpt from "Mental Models," a chapter in the "People + AI Guidebook," focuses on the importance of understanding and managing user mental models when designing AI-powered products. The authors discuss how to set expectations for adaptation, onboard users in stages, plan for co-learning, and account for user expectations of human-like interaction. By carefully considering these factors, product designers can ensure that users form accurate mental models and have a positive experience with AI-powered products.
Read more here: https://pair.withgoogle.com/chapter/mental-models/
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