Heartline: Changemaking in Healthcare

Written by: Andrea Austin MD
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  • Summary

  • Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear. Join us as we delve into the stories of patients, medical professionals, and other experts who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change. Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemakers in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses. Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system. Seasons 1-4 focused on gender bias in the medical system and shared the uplifting stories of women and allies who stay true to their values, boundaries, and priorities, improving their career fulfillment and increasing their impact on healthcare. Season 5 will expand the guests beyond physicians and tackle issues beyond gender bias that impact healthcare. Tune in to the "Hearline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.
    © 2024 Heartline
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Hygiene & Healthy Living Personal Development Personal Success Physical Illness & Disease Social Sciences
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Episodes
  • Compassion as a Superpower for Medical Leaders

    Compassion as a Superpower for Medical Leaders
    Feb 18 2025
    In episode 98, I sit down with Dr. Josh Hartzell, a retired colonel and faculty member at the Center for Health Professions Education, to explore the critical importance of caring leadership in healthcare. As a seasoned medical educator and former program director for the Walter Reed Internal Medicine Residency program, Dr. Hartzell brings a wealth of experience and insights to our conversation. We delve into the heart of what it means to be a caring leader in the challenging landscape of modern healthcare. Dr. Hartzell shares his journey from a small-town upbringing to becoming a respected figure in academic and military medicine, highlighting the transformative power of education and leadership development along the way. Key insights from our discussion include: The definition of caring leadership and its impact on healthcare outcomes Strategies for incorporating leadership training into medical education curricula The importance of evidence-based leadership practices in healthcare Techniques for giving and receiving effective feedback in medical settings The role of gratitude and recognition in building a positive healthcare culture Discover how to: Develop a caring leadership style that inspires and motivates healthcare teams Navigate the challenges of providing constructive feedback in medical environments Create a culture of growth and continuous improvement in healthcare organizations Balance clinical excellence with effective leadership and teaching skills Build a lasting legacy as a healthcare leader This episode offers invaluable insights for healthcare professionals at all stages of their careers, from medical students to seasoned administrators. Dr. Hartzell's approach to caring leadership provides a roadmap for creating more supportive, efficient, and patient-centered healthcare environments. "If I care about you, and I see you doing something that's not going to help you be successful or at worst, it's going to hurt a patient... I have to give you feedback. It's really uncomfortable. This may not go well. You may be mad at me, but if I care about you, then I have to embrace that discomfort and give you feedback." Join us for this thought-provoking conversation that challenges conventional leadership paradigms in healthcare and offers practical strategies for becoming a more effective, caring leader. Learn how embracing a caring leadership style can not only enhance your professional satisfaction but also contribute to solving some of healthcare's most pressing challenges. Connect with Dr. Josh Hartzell: LinkedIn X Dr. Hartzell's book, "A Prescription for Caring in Healthcare Leadership: Building a Culture of Compassion and Excellence", is available on Amazon and offers a comprehensive guide to caring leadership in healthcare. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    47 mins
  • The Purposeful MD Creating a Life You Love in Medicine

    The Purposeful MD Creating a Life You Love in Medicine
    Feb 11 2025
    In episode 97, I sit down with Dr. Laura Suttin, a board-certified family physician, certified coach, consultant, author, and speaker. We explore her journey from traditional medical practice to entrepreneurship and coaching, uncovering the transformative power of coaching in healthcare. Dr. Suttin shares her personal experience of working with a coach and how it led her to become one herself. We discuss the impact of coaching on physician well-being, career satisfaction, and patient outcomes, backed by peer-reviewed research from institutions like Mayo Clinic. Key insights from our conversation include: The distinction between coaching and therapy, and how coaching can complement traditional medical training The potential of coaching to address systemic issues in healthcare and foster innovative thinking The importance of aligning one's career with personal values and priorities The role of coaching in helping physicians navigate career transitions and explore diverse opportunities in medicine Discover how: Coaching can help physicians overcome self-limiting beliefs and achieve their goals Organizations are increasingly recognizing the value of investing in physician coaching To approach the decision of pursuing additional degrees, such as an MBA, with intentionality To create a fulfilling medical career that balances clinical practice with other interests Dr. Suttin also discusses her book, "The Purposeful MD: Creating the Life You Without Guilt" offering practical strategies for physicians to cultivate purpose and joy in their careers. "Coaching is really about how can I get to that future state that I want to get to... It's about what do you want to create with your life and how can I help you to get there?" - Dr. Laura Suttin This episode provides valuable insights for healthcare professionals at all stages of their careers, from medical students to seasoned physicians, who are seeking to enhance their professional satisfaction and personal well-being. Connect with Dr. Laura Suttin: Website LinkedIn Facebook Facebook Page Podcast Join us for this thought-provoking conversation that challenges conventional career trajectories in medicine and inspires healthcare professionals to explore the full spectrum of possibilities in their field. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    35 mins
  • When Life Throws a Curveball Navigating Career Changes in Medicine

    When Life Throws a Curveball Navigating Career Changes in Medicine
    Feb 4 2025
    In episode 96, I sit down with Dr. Stephanie Pearson, an OBGYN turned insurance expert. She shares her powerful journey from the bedside to becoming a champion for physician financial protection. Dr. Pearson's story of career-changing injury and subsequent transformation offers invaluable insights for healthcare professionals at all stages of their careers. Our conversation delves into the often-overlooked aspects of disability and life insurance and the unique challenges faced by physicians in protecting their financial futures. Dr. Pearson's personal experience illuminates the importance of proper insurance coverage and the potential pitfalls many doctors unknowingly face. Key Insights from Our Discussion: The emotional and practical challenges of transitioning out of clinical practice Common misconceptions about disability and life insurance for physicians The importance of regular insurance policy reviews and updates Navigating insurance challenges for independent contractors and those in non-clinical roles How genetic testing and certain medications can impact insurance coverage Discover How To: Protect your career and financial future with appropriate insurance coverage Avoid common pitfalls in selecting and maintaining insurance policies Navigate the emotional journey of career transitions in medicine Build a support network and find new purpose after leaving clinical practice Advocate for yourself and your colleagues in the insurance landscape This episode offers a candid look at the often-taboo subjects of physician disability, career transitions, and financial protection. Dr. Pearson's expertise and personal story provide a unique perspective that every healthcare professional should hear. "I realized that I had not been properly educated...and I felt like I couldn't be the only physician who felt taken advantage of." - Dr. Stephanie Pearson Join us for this enlightening conversation that bridges the gap between medical expertise and financial literacy, offering practical advice and emotional support for those navigating the complex world of physician insurance and career transitions. Connect with Dr. Pearson: Her website LinkedIn 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
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    49 mins

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