In this second session with Dr. Tara Nichols, John and Tara discuss the physiology and theories of both pain and comfort. What is the best way to decrease pain and increase comfort? How can measures of pain, comfort, and the context of the environment and context help inform what needs to be improved to improve comfort? Dr. Nichols talks about how she measures her theory and practice of comfort to understand what aspects of the organization need to be improved to increase comfort.