Today we’re talking about how you can create a more structured and enjoyable environment for dogs and staff alike. With insights from the team at PackPro, listeners will learn how effective training, group management, and employee empowerment can transform daily operations and elevate the overall daycare experience.

Whether it’s refining processes or setting clear expectations, this discussion is packed with actionable strategies for success. You’ll also gain a deeper understanding of how to build cohesive teams, reduce stress for staff, and tackle common challenges like noise and overstimulation.

As the pet care industry evolves, staying ahead requires more than just growth—it’s about adapting to change and building a strong foundation. In this episode, we explore the trends shaping the industry, the challenges businesses face, and the opportunities to stand out in a competitive market. Whether it’s refining your goals or focusing on what truly matters, this discussion sets the stage for success in 2025.

We also dive into strategies for navigating the shifting landscape, from improving internal operations to embracing new tools and technologies. With insights on how to differentiate your services and create lasting value for clients, this episode is packed with ideas to help your business thrive in the new year.

In this episode of the Overdog Podcast, Fern welcomes Candace D’Agnolo, founder of Pet Boss Nation, for an engaging discussion about how pet business owners can evaluate and optimize their operations. Candace shares her journey from running multiple brick-and-mortar pet businesses to becoming a dedicated business coach. Together, they explore strategies for auditing business practices, addressing pain points, and streamlining operations to build sustainable growth. From employee drama to financial challenges, Candace offers actionable insights drawn from her real-world experience.

Gain valuable takeaways on the importance of systems, employee handbooks, and core values in creating a thriving business culture. Candace also highlights the benefits of tackling the personal growth of business owners, emphasizing self-reflection and leadership development.