Radical Candor: Communication at Work

Written by: Kim Scott Jason Rosoff & Amy Sandler
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  • Summary

  • Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!

    Get this podcast early and ad-free when you join the Radical Candor Community! Sign up now and, in addition to the ad-free podcast, you'll get a 7-day FREE trial, access to Radical Candor courses, real-time, interactive learning opportunities, regular interaction with Radical Candor experts, and so much more! If you’ve ever struggled with communication at work, this is your community.
    Copyright Radical Candor 2024
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Episodes
  • Best of: Unlock the Power of Rituals to Transform Your Work and Life 7 | 1

    Best of: Unlock the Power of Rituals to Transform Your Work and Life 7 | 1
    Jan 1 2025
    Everyday actions, when turned into rituals, can manage emotions and create a sense of meaning.Amy Sandler is joined by Harvard Business School Professor Michael Norton to discuss his latest book, The Ritual Effect. Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness. Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness. Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Michael NortonMichael Norton’s BooksHarvard Business School ProfileMichael's Paper on HumblebraggingMichael's Paper on MatchmakingRituals Quiz | What Are Your Rituals? | Michael NortonConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy Sandler introduces guest Michael Norton and his book The Ritual Effect.(00:02:16) A Quick Ritual ExerciseA fun and engaging ritual exercise to explore emotional connections.(00:04:18) From Skeptic to AdvocateMichael’s journey from being a ritual skeptic to writing The Ritual Effect.(00:07:40) The Meaning of RitualsHow rituals naturally emerge to provide structure and meaning.(00:10:04) Rituals vs. HabitsThe emotional difference between habits and rituals.(00:12:13) Rituals as Emotion GeneratorsThe dual role of rituals in generating and managing emotions.(00:15:05) The Power of Collective RitualsHow shared rituals strengthen bonds and create collective experiences.(00:16:30) Rituals at WorkExamples of team rituals that foster bonding and purpose.(00:20:46) Fostering Meaning in TeamsBalancing team pride and inclusivity when designing rituals to reflect shared values.(00:23:38) Creating Work RitualsAdvice for leaders to cocreate rituals for new work teams.(00:26:24) Adapting Rituals for Remote WorkHow teams have developed virtual rituals to maintain connection online.(00:29:05) Meaningful Rituals in the WorkplaceThe significance of rituals in the workplace for individuals and leaders.(00:32:54) Evaluating the Benefits of RitualsHow rituals contribute positively to mental health and well-being.(00:36:49) Leaders Supporting Organic RitualsTips for leaders to encourage authentic rituals without imposing corporate mandates.(00:39:59) Aligning Rituals with Team ValuesUsing rituals to express and reinforce organizational values creatively and authentically.(00:41:50) Discovering Your RitualsExploring the rituals in your life through Michael’s Ritual Quiz.(00:45:21) Conclusion
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    47 mins
  • Best of: How to Communicate With Your Family During the Holidays 6 | 50

    Best of: How to Communicate With Your Family During the Holidays 6 | 50
    Dec 25 2024
    Practicing Radical Candor with your family members this holiday season.Holiday communication with your family can be rife with stress. And while you love your family, let’s be frank, family togetherness during the holidays often goes sideways. So much so that it’s become a trope that’s spawned dozens of holiday movies. But you can survive it by practicing Radical Candor with your nearest and dearest this holiday season to avoid defaulting to Obnoxious Aggression, Manipulative Insincerity or Ruinous Empathy.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Applying Radical Candor To Dysfunctional Family Dynamics7 Ways Radical Candor Transforms Relationships, According To ChatGPTA Happy Marriage Of Growth And Stability | Radical Candor Radical Candor – Speaking Directly and Caring Personally – The Veterinary IdealistThe Overton Window – Mackinac CenterHow to Use Radical Candor to Communicate Clearly With Your Family During the HolidaysConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the topic of navigating difficult family dynamics during the holidays.(00:02:53) Radical Candor and the HolidaysThe struggle with practicing Radical Candor with families during the holidays.(00:04:36) Generational and Cultural DifferencesHow cultural and generational gaps complicate family communication.(00:07:12) Family Role Expectations and Childhood PatternsReverting to childhood behaviors and role expectations during family visits.(00:9:18) Taking the Bait: Avoiding EscalationStrategies for turning down conversational "volume" and avoiding conflict bait.(00:20:20) Overreacting to AdviceHow understanding intent can improve family dynamics.(00:24:37) Why Gifts Sometimes BackfireThe alternate perspectives on gifts dependant on the giver or receiver.(00:27:42) Gifts Gone WrongPersonal anecdotes of gift-giving mishaps and lessons learned.(00:33:33) The Strain of Gift GivingHow gift giving can be especially hard in strained family dynamics.(00:35:59) Setting Boundaries with FamilyAsserting personal boundaries when saying yes takes its toll.(00:39:22) Gifting with IntentReleasing the obligation of the perfect gift for the giver and receiver.(00:43:51) Radical Candor at Family GatheringsGuidance on when to lean into Radical Candor and when to let things slide.(00:50:12) Appreciating Moments TogetherThe finite nature of time with loved ones and making the most of family gatherings.(00:54:51) Radical Candor TipsTips on setting boundaries, practicing care, and avoiding unnecessary conflict.(01:00:01) Conclusion
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    1 hr and 4 mins
  • How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

    How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49
    Dec 18 2024
    How the CORE method can help you thrive in the messy middle.Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious AggressionConnect:WebsiteInstagramTikTokLinkedInFacebookYouTubeChapters:(00:00:00) IntroductionAmy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead.(00:02:15) Defining Ruinous Empathy and Obnoxious AggressionWhat it means to care without challenging and to challenge without caring.(00:04:44) It’s the Boss’s Job: Accountability MattersWhy the manager has ultimate responsibility and how to provide feedback.(00:07:53) Raising the Issue with Your BossHow to approach a ruinously empathetic boss with care and directness.(00:11:46) Involving Your Boss EffectivelyHow to engage your boss in resolving team tensions without blame or shame.(00:17:55) Using the CORE MethodA step-by-step approach to delivering clear and constructive feedback.(00:20:55) Role-Play: Navigating a Clean Escalation ConversationHow to handle a tough conversation between a team member and an aggressive lead.(00:31:11) Building Common GroundTips for fostering mutual understanding and creating actionable steps.(00:34:02) Radical Candor TipsKey takeaways and practical tips for addressing conflict.(00:36:35) Conclusion
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    38 mins

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