Episodes

  • "The Last Time": The Impact of Waiting to Change

    "The Last Time": The Impact of Waiting to Change
    Dec 5 2022
    Learned behaviors are hard to replace, even if we want to do something different. But the world moves forward, and opportunities pass us by. What have you thought about doing, but haven't yet?
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    7 mins
  • Stop Using the Compliment Sandwich. It Doesn't Work.

    Stop Using the Compliment Sandwich. It Doesn't Work.
    Sep 20 2022
    Always separate praise and feedback. The compliment sandwich not only doesn’t lessen the discomfort of feedback, it destroys the value of the praise. Here are some practical ways to resolve both problems, and avoid the well-intentioned but extraordinarily counterproductive compliment sandwich.
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    4 mins
  • Imposter Syndrome is a Myth

    Imposter Syndrome is a Myth
    Sep 13 2022
    Imposter Syndrome is a myth. Not the feeling, but how we are told to handle the feeling. That discomfort and self-doubt is actually a learning marker, and with the proper support, it is a critical motivator for learning.
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    4 mins
  • Wouldn’t You Rather People Hold Each Other Accountable?

    Wouldn’t You Rather People Hold Each Other Accountable?
    Dec 20 2021
    Shared accountability is where members hold each other accountable for the group's performance. Most organizations lack the strength of the functions of leadership that is necessary for this form of accountability. Here are four things ways you can encourage shared accountability.
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    8 mins
  • Seven Ways to Begin Giving Constant Feedback (and Avoid the Pitfalls of the Performance Review)

    Seven Ways to Begin Giving Constant Feedback (and Avoid the Pitfalls of the Performance Review)
    Dec 16 2021
    The functional approach to leadership allows us to see feedback not as an annual performance process, but rather as an interchange that moves information from one place to another. Constant feedback shows the members of the organization where the group’s performance falls short of excellence. When we give constant feedback over time, it becomes a pattern of group behavior that allows each member to direct his or her own improvements. These seven tactics will kick-start your constant feedback habit.
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    11 mins
  • Organizational Culture is a Symptom of Work

    Organizational Culture is a Symptom of Work
    Dec 13 2021
    (Part 2, Organizational Culture Change) Organizational culture is a symptom of work. To change culture, we have to understand how these elements enable work to be performed, and therefore why it is uncomfortable to change them. Then we can act on the work itself to shift the limits of what is possible.
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    9 mins
  • The Foundation of Organizational Culture is Work

    The Foundation of Organizational Culture is Work
    Dec 10 2021
    (Part 1, Organizational Culture Change Series) Culture change is often a judgment that behaviors are bad. Functional leadership flips this paradigm upside down, to performing work.
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    10 mins
  • Here Are Six Reasons "What Do Good Leaders Do?" Is a Useless Question.

    Here Are Six Reasons "What Do Good Leaders Do?" Is a Useless Question.
    Dec 6 2021
    Stop asking, "What Do Good Leaders Do?" because it doesn't help you be a better leader. Here's what to do instead.
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    8 mins