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S16 Ep48 [Entrepreneurship Unleashed] The Art of Serving and Succeeding in Business
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S16 Ep48 [Entrepreneurship Unleashed] The Art of Serving and Succeeding in Business
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Show Notes: Survival Mode Episode 48
· Hosts: Bert Robinson, Kevin Beers, Michael Grant Jr.
· Theme: Providing a roadmap for business success, catering to entrepreneurs at all stages.
· Discussion on the significance of opening doors and serving customers.
· Emphasis on providing value through education, engagement, and sometimes entertainment.
· Kevin highlights the importance of context-specific approaches in different industries.
· Debate on the weight of education, engagement, and entertainment in business interactions.
· Examples of successful incorporation of all three elements, tailored to specific industries.
· Michael emphasizes the value of providing information that adds value to customers' lives.
· Discussion on exemplary customer service experiences and their impact on customer loyalty.
· Emphasis on interpreting customer needs and providing personalized attention.
· Bert highlights the significance of documenting interactions for future marketing and content development.
· Michael and Kevin share final tips for entrepreneurs.