• S1E11 - S1E11 - AOCS - Keeping customers coming back

  • Oct 31 2022
  • Length: 24 mins
  • Podcast

S1E11 - S1E11 - AOCS - Keeping customers coming back

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  • Summary

  • AOCS S1E11 - Keeping customers coming back

    Whose job is it to keep customers coming back?

    • Why is it Customer Service’s job to keep customers coming back?
    • Why does it make a difference to have customers return?

    Story - Car Smogged Story - Daughter car repair What about non-paying customers?  Why should I worry about having them come back? Story - when everyone notified that I was hired, a cheer Story - Introduced on campus, people knew exactly who I was without even my last name.

    Find out more at http://actsofcustomerservice.com
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