In this episode of Behind the Growth, Imran Mian speaks with Shalu Bains, Chief Information and Analytics Officer at Trillium Health Partners, about the vital role of technology and analytics in modern healthcare. Shalu shares how her non-clinical background enables her to drive impactful change through data-driven solutions, emphasizing the importance of understanding client needs and supporting them through technological transitions. She highlights the effectiveness of co-designing solutions and maintaining open communication during large-scale transformations.

Shalu discusses how Trillium Health Partners leverages data to understand community health needs, enhance capacity planning, and address health equity gaps. She offers practical examples of how data-driven insights inform decision-making and improve patient care.

Finally, Shalu provides valuable advice for aspiring leaders in digital health and analytics. She emphasizes the importance of gaining a deep understanding of the healthcare system, cultivating a strong professional network, and seeking guidance from mentors. Shalu encourages listeners to embrace change and innovation to make a meaningful impact in this dynamic field.

Shalu shares insights on:

– Co-designing solutions with frontline staff
– Understanding community health needs
– Addressing health equity gaps
– The dependence on data in healthcare
– Cultivating a strong professional network

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