Welcome to the Sustainable Clinical Medicine Podcast!
This time, Dr. Sarah Smith sits down with Quenby Rubin-Sprague, a seasoned professional in the healthcare industry with over 35 years of experience. Starting as a registered dietitian nutritionist, Quenby's journey led her to medical sales and eventually into corporate training and development, where she found her passion for coaching and making impactful changes within healthcare teams.
In this episode, Quenby delves into her career evolution, highlighting the importance of happiness and fulfillment both at work and beyond. She shares insights into how she cultivated resilience and mental fitness in challenging clinical environments, especially amidst high-stress situations. They discuss how healthcare professionals can enhance their communication skills, create a shared reality, and build trust within teams, even when organizational changes are slow to come.
Whether you're a healthcare provider, a practice manager, or part of a clinical team, this episode offers valuable perspectives on sustaining happiness and effectiveness in the face of inevitable challenges.
Here are 3 key takeaways from this episode:
- Empower with Empathy: Understanding our colleagues' and patients' perspectives can create a shared reality based on trust and respect. This not only enhances patient experience but also contributes to a more cohesive team environment.
- Practice Self-Empathy: As much as we focus on empathy for others, it's crucial to nurture self-empathy. Recognizing that we can't control everything and focusing on self-care can help maintain our own well-being amidst the chaos.
- Cultivate Mental Fitness: Building resilience through mental fitness allows us to handle the pressures of healthcare more effectively. This involves acknowledging both the positive and negative aspects of our day and choosing to focus on growth and joy.
Quenby Rubin-Sprague Bio:
Quenby is a recognized expert with over 30 years of experience as a Strategic Communications Advisor and Executive Coach. She has partnered with C-Suite healthcare leaders, medical groups and physician executives, providing consulting and coaching services to notable organizations such as Adventist Health, Sutter Health and Dignity Health.
Her work catalyzes the creation of psychologically safe cultures where the leader leads authentically without sacrificing their sanity or humanity. They have the confidence and savvy to respond to complex situations with discernment, empowerment and compassion. This fosters health system-wide well-being and the achievement of key initiatives.
The ripple effect from Quenby’s expertise: Raises medical group leadership capability, elevates the patient experience and transforms health system culture.
Quenby holds a Master’s Degree in Human Resources and Organization Development from the University of San Francisco.
She holds the following certifications: Conversational Intelligence®, Myers-Briggs (MBTI), Marshall Goldsmith Stakeholder Centered Coaching, Advanced Training in Positive Intelligence.
Quenby is a Registered Dietitian/Nutritionist.
When not coaching health care leaders, you’ll find Quenby on the black diamond runs at her favorite Lake Tahoe ski resort or trying to break the sound barrier on her road bike!
--------------
Would you like to view a transcript of this episode? Click here
Learn more about our guest: www.linkedin.com/in/quenbyrubinsprague/
**** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine.
Learn more at https://www.chartingcoach.ca
**** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released.
**** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life.
**** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.