The Hotelier Helpcast

Written by: Gerry MacPherson
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  • Summary

  • Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!
    Copyright@Keystone Hospitality Property Development | All Rights Reserved
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Economics Management & Leadership
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Episodes
  • The Key To Thriving In The Hotel Industry-059

    The Key To Thriving In The Hotel Industry-059
    Nov 28 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Master the 7 Essentials of Independent Hotel Management🌟

    Running an independent hotel isn’t easy—there’s a lot to keep track of! In this episode, we discuss the 7 essential areas of hotel management that every independent hotel owner should focus on. From defining your brand to mastering financials, these strategies will set you up for long-term success. 🏨

    Tune in for actionable advice that you can start applying today, whether you’re a new owner or looking to improve your operations.

    #HotelIndustry #HotelManagementTips #IndependentHotelSuccess #CustomerServiceExcellence #RevenueManagement #EmployeeDevelopment #HospitalityIndustry #HotelOperations #DigitalMarketingForHotels #HotelOwnerInsights #HospitalitySuccess


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/the-key-to-thriving-in-the-hotel-industry-059

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

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    11 mins
  • How Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058

    How Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058
    Nov 21 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Why Are Guests Less Satisfied Today? 🌟

    Guest satisfaction has taken a hit—let’s break down why. From changing traveller types to the impact of COVID-19 on expectations, this episode explores the challenges and solutions to bringing back the positive guest experience. 🌐🛎️


    💡 What You’ll Learn:

    • Key factors impacting guest satisfaction


    • Easy ways to adjust your services


    • The power of clear communication in hospitality


    🎙 Subscribe now for more episodes like this.

    #GuestSatisfaction #Hotel Guest Satisfaction #HotelExperience #HospitalityTrends #CustomerServiceMatters #PostCovidHospitality #HotelManagement #GuestExperience #HospitalityIndustry #TravelTrends2024 #HotelMarketing


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/how-can-hotels-boost-guest-satisfaction-in-todays-changing-landscape-058

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show more Show less
    8 mins
  • What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057

    What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057
    Nov 14 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Get inspired by Andy De Silva's journey as a visionary co-founder of Hotel Emporium Inc. From humble beginnings to a global leader in eco-friendly amenities. Discover their innovative strides in sustainability. 🌍📈


    🎙 Subscribe now for more episodes like this.

    #Hotel Emporium #Andy De Silva #SustainableHospitality #EcoFriendlyAmenities #GreenHotelSupplies #HotelEmporium #CompostableProducts #RefillableAmenities #EcoConsciousTravel #GreenGuestExperience #SustainableHotels #HospitalityInnovation


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/what-makes-hotel-emporium-a-leader-in-sustainable-hospitality-057

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show more Show less
    21 mins

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